Dear Patient:
When we make your appointment, we are reserving a time slot for you with the doctor. We ask that if you must change an appointment, please give us at least 24 hours notice. This courtesy makes it possible for us for us to give your reserved slot to another patient.
We make every effort to be on time for all our appointments. Unfortunately, when even one patient arrives late, it can throw off the entire schedule for that session. In addition, rushing or "squeezing in" an appointment shortchanges the patient and contributes to decreased quality of care (and increases medical errors). In light of this, patients arriving more than 5 minutes after their appointment time will be asked to reschedule. We apologize for any inconvenience this might cause.
Repeated cancellations or missed appointments will result in loss of all future appointment privileges.
By implementing this policy, we believe we honor patients who schedule/keep appointments, while also trying to accommodate everyone inn a fair and efficient manner. Thank you for your cooperation.