Terms and Conditions:
Alteration Scope: The Lydia Simone Company will perform alterations based on the specifications outlined by the client. Any additional alterations requested after this agreement will be subject to new approval and charges. Changes will be discussed and written down in a new agreement.
Payment: A deposit of 50% is required before the work commences. Full payment is due upon completion and before the garment(s) are returned to the client. No refunds! All alteration orders payments are non refundable.
Alteration Fees: The cost for alterations is based on the scope of work and will be quoted once the client has finalized the requests. Clients will be informed of any additional fees if the alterations exceed initial expectations.
Garment Care: The Lydia Simone Company is not responsible for any damage caused to the garment due to previous fabric flaws, previous damage, or incorrect measurements provided by the client.
Cancellations: Cancellations or significant alterations to the agreement must be made at least 2 weeks before the scheduled fitting or pickup.
Pick-up Policy: The client must pick up the altered garment(s) within 10 business days of the scheduled completion date. After this time, a late fee may apply.
Liability: The Lydia Simone Company takes every precaution to ensure the garment(s) are handled with care. However, we are not liable for any unforeseen damage or loss once the item(s) leave our premises.
Client Approval: By signing this agreement, the client acknowledges that they have provided accurate information for the alterations and that they understand and accept the terms and conditions outlined above.