MEASURETWICE RENTAL AGREEMENT
Last updated: March 6, 2026
This Rental Agreement ("Agreement") applies to each rental of tools, equipment, and related items booked through the MeasureTwice platform.
This Agreement is entered into by and among the Renter booking the item, the Host listing the item, and MeasureTwice, LLC ("MeasureTwice"), solely in its role as the operator of the marketplace platform.
By requesting, accepting, starting, or participating in a rental through MeasureTwice, you agree to be bound by this Agreement.
1. PURPOSE OF THIS AGREEMENT
MeasureTwice operates an online marketplace that helps connect people who want to rent tools and equipment with people who want to list those items for rent. This Agreement governs the responsibilities of the Renter and Host for a specific rental transaction made through the platform.
This Agreement applies in addition to the MeasureTwice Terms of Service and Privacy Policy, available at measuretwice.rentals. If there is a conflict between this Agreement and the Terms of Service, MeasureTwice may determine which terms control for the issue in question.
2. DEFINITIONS
For purposes of this Agreement:
"Host" means the person or entity listing the item for rent.
"Renter" means the person or entity renting the item.
"Item" means the tool, equipment, accessory, attachment, or related property covered by the rental.
"Rental Period" means the period beginning when the Item is picked up, delivered, or otherwise made available to the Renter, and ending when the Item is returned to the Host and accepted back by the Host, or otherwise closed out through the MeasureTwice platform.
"Normal Wear and Tear" means ordinary cosmetic or functional wear resulting from proper and intended use of the Item during the Rental Period, excluding misuse, abuse, negligence, theft, missing parts, damage, excessive dirt, or avoidable deterioration.
"Replacement Value" means the reasonable cost to replace the Item or any part of it with the same or a comparable item in similar condition, as reasonably determined based on available evidence.
3. MEASURETWICE'S ROLE
MeasureTwice provides the marketplace platform and facilitates booking, payments, identity verification, and related trust and safety functions. MeasureTwice is not the owner, manufacturer, maintainer, repair provider, or operator of listed Items unless expressly stated otherwise.
Unless expressly stated otherwise, the rental contract for the Item is between the Host and the Renter. MeasureTwice is not responsible for the condition, legality, safety, suitability, performance, or fitness of any Item.
4. ELIGIBILITY AND VERIFICATION
To rent or list Items through MeasureTwice, users may be required to:
- be at least 18 years old;
- create a valid MeasureTwice account;
- provide accurate account information; and
- complete identity verification, including government ID verification and face scan or similar checks, if required by MeasureTwice.
MeasureTwice may suspend, deny, or cancel rentals or account access if verification is incomplete, inaccurate, suspicious, or fails trust and safety screening.
5. HOST REPRESENTATIONS AND RESPONSIBILITIES
By listing or renting out an Item, the Host represents, warrants, and agrees that:
- the Host has the legal right to possess, list, and rent the Item;
- the Item is accurately described in the listing, including any defects, limitations, hazards, missing parts, or required accessories;
- the Item is in safe, working condition for its intended use, subject to any disclosed limitations;
- the Item complies with applicable law and is not stolen, counterfeit, unlawfully modified, or prohibited from rental;
- the Host will provide the Item in substantially the condition described in the listing and at the agreed time and place;
- the Host will disclose known operating or safety issues and any special instructions needed for proper use;
- the Host will not knowingly provide an Item subject to a safety recall, stop-use notice, or known unresolved defect; and
- the Host will communicate reasonably and in good faith with the Renter regarding pickup, return, use restrictions, and any issues that arise.
The Host remains solely responsible for the maintenance, storage, condition, legality, and suitability of the Item.
6. RENTER REPRESENTATIONS AND RESPONSIBILITIES
By renting an Item, the Renter represents, warrants, and agrees that:
- the Renter is legally permitted to possess and use the Item;
- the Renter has the skill, knowledge, training, judgment, and physical ability necessary to use the Item safely;
- the Renter will use the Item only for lawful purposes and only in accordance with the Host's instructions, manufacturer instructions, and applicable law;
- the Renter will inspect the Item before use and will not use it if it appears unsafe, damaged, incomplete, malfunctioning, or unsuitable;
- the Renter will not allow any unauthorized person to use the Item;
- the Renter will not sub-rent, sell, assign, pledge, hide, abandon, modify, disassemble, or misuse the Item;
- the Renter will protect the Item from theft, weather exposure, misuse, overloading, improper transport, and avoidable damage;
- the Renter will return the Item on time, clean enough for ordinary handoff, and in substantially the same condition as received, except for Normal Wear and Tear; and
- the Renter will promptly report any malfunction, damage, loss, theft, accident, injury, or claim involving the Item, and in all cases no later than 24 hours after the incident or the end of the Rental Period, whichever comes first.
7. ITEM INSPECTION AT PICKUP
Before the rental begins, the Renter is responsible for inspecting the Item and confirming that it is the correct Item and in acceptable condition. The Renter should review:
- the general condition of the Item;
- visible damage or wear;
- included accessories, attachments, cords, batteries, chargers, manuals, keys, locks, cases, or safety equipment;
- operational readiness, where reasonably possible; and
- any known defects, restrictions, or instructions disclosed by the Host.
Both Hosts and Renters are required to document the condition of the Item with timestamped photos or video at both pickup and return. This documentation is the primary evidence used in any damage or condition dispute. Failure to document condition at pickup may limit a Renter's ability to contest pre-existing damage claims.
If the Renter accepts the Item and begins the rental, the Item will be deemed accepted in the condition visible at handoff except for issues promptly reported at or immediately after pickup.
8. PROPER USE AND SAFETY
Tools and equipment can be dangerous and may cause serious injury, death, or property damage. The Renter agrees to use the Item safely and only for its intended purpose.
The Renter must not:
- use the Item while impaired by alcohol, drugs, fatigue, or any condition that reduces safe judgment or physical ability;
- use the Item in a reckless, careless, unlawful, or prohibited manner;
- bypass guards, safety mechanisms, or warning systems;
- use the Item without required protective gear or safety precautions;
- use the Item for commercial, industrial, hazardous, or unusually demanding purposes unless expressly permitted by the Host in the listing;
- transport the Item improperly; or
- continue using the Item after noticing a defect, malfunction, or unsafe condition.
If the Host provides instructions or limitations, the Renter must follow them.
9. THEFT, LOSS, DAMAGE, AND MISSING PARTS
The Renter is responsible for the Item during the Rental Period, including responsibility for theft, loss, damage, missing parts, excessive dirt, unauthorized possession, and damage resulting from misuse, negligence, improper storage, improper transport, or failure to follow instructions.
If the Item is lost, stolen, or damaged during the Rental Period, the Renter may be responsible for, as applicable:
- repair costs;
- replacement of missing parts or accessories;
- cleaning costs beyond ordinary turnaround;
- late fees;
- loss-of-use amounts where permitted by law and reasonably supported; and
- the Replacement Value of the Item if it is not returned or is damaged beyond reasonable repair.
If theft occurs, the Renter must notify the Host and MeasureTwice within 24 hours of discovery and, if requested by MeasureTwice, file a police report and cooperate fully in any claim or investigation.
10. REPAIRS AND ALTERATIONS
Unless necessary to prevent immediate harm or further damage, the Renter must not repair, alter, open, modify, or authorize service on the Item without the Host's prior approval.
Minor consumables or simple field fixes may be permitted only if reasonable under the circumstances and promptly disclosed to the Host. Any replaced part becomes the Host's property unless the Host agrees otherwise.
11. RETURN OF THE ITEM
The Renter must return the Item at the agreed time, date, and location, or as otherwise modified through the platform or agreed in writing.
The rental is not complete until the Item is returned to the Host and the Host has had a reasonable opportunity to inspect it. For purposes of this Agreement, a reasonable opportunity to inspect means within 24 hours of the confirmed return time, after which the Item will be deemed returned in acceptable condition unless a claim has been submitted through the platform.
Late returns may result in:
- additional rental charges;
- late fees;
- claim holds or payment holds;
- cancellation of future bookings; and
- additional charges if the late return causes loss, disruption, or damages to the Host or a subsequent Renter.
If an Item is not returned and the Renter becomes unreachable or fails to cooperate, MeasureTwice may treat the Item as wrongfully retained or stolen and may take any action it deems appropriate, including charging the Renter and reporting the matter to authorities.
11a. RENTAL EXTENSIONS
If the Renter needs additional time beyond the original Rental Period, the Renter must request an extension through the MeasureTwice platform before the scheduled return time. Extensions are subject to Host approval and availability. Approved extensions will be charged at the applicable daily or hourly rate. Continuing possession of the Item beyond the scheduled return time without an approved extension constitutes a late return and is subject to the late return provisions in Section 11.
12. PAYMENTS AND CHARGE AUTHORIZATION
The Renter authorizes MeasureTwice and its payment processors to charge the payment method on file for amounts arising from the rental, including:
- rental fees;
- service fees;
- taxes;
- approved extensions;
- late fees;
- cleaning charges;
- damage, loss, theft, or missing-part charges;
- claim-related amounts; and
- other charges permitted by this Agreement, the Terms of Service, or the applicable booking terms.
The Host authorizes MeasureTwice and its payment processors to deduct applicable platform fees, refunds, offsets, reserves, chargebacks, and claim-related amounts from payouts otherwise due to the Host.
13. CLAIMS PROCESS
If there is a claim involving damage, loss, theft, missing parts, excessive dirt, malfunction, misrepresentation, or non-return, the claiming party must submit the claim through the MeasureTwice platform within 24 hours of the scheduled return time. Claims submitted outside this window may be denied at MeasureTwice's discretion.
Both the Host and Renter agree to cooperate in good faith and provide timely supporting information, including timestamped photos, videos, receipts, repair estimates, messages, and any other relevant evidence.
To submit a claim or report an issue, contact MeasureTwice at support@measuretwice.rentals or through the claims process on the platform at measuretwice.rentals.
MeasureTwice may, but is not obligated to, review claims and facilitate a resolution. MeasureTwice may determine, in its discretion, whether to charge a Renter, withhold or reverse a payout, issue a refund, deny a claim, or take other action under its policies.
Failure to provide timely evidence or cooperate may result in denial of a claim or an adverse determination.
14. NO WARRANTY BY MEASURETWICE
MeasureTwice makes no representations or warranties regarding any Item, listing, Host, Renter, or rental transaction.
All Items are provided through the marketplace on an "as is" and "as available" basis by the Host, except to the extent a Host expressly provides written warranties, which are solely the Host's responsibility.
15. ASSUMPTION OF RISK
The Renter understands that tools and equipment involve inherent and potentially serious risks, including risks arising from blades, sharp edges, pinch points, rotating parts, electrical systems, batteries, combustion engines, ladders, pressurized systems, chemicals, dust, debris, vibration, noise, hidden defects, improper maintenance, and user error.
By participating in the rental, the Renter knowingly and voluntarily assumes all risks arising from or related to pickup, transport, possession, storage, operation, misuse, and return of the Item.
16. RELEASE OF LIABILITY
To the fullest extent permitted by law, the Renter releases and holds harmless the Host and MeasureTwice, and their respective owners, officers, directors, employees, contractors, agents, and affiliates, from claims, demands, liabilities, damages, losses, and expenses arising out of or related to:
- injury, death, or property damage connected to the Item or its use;
- defects, malfunctions, or failures of the Item;
- pickup, delivery, transport, storage, or return of the Item;
- the acts or omissions of the Renter, Host, or third parties; or
- any rental-related dispute, except to the extent caused by a party's gross negligence, willful misconduct, or other liability that cannot be waived under applicable law.
17. INDEMNIFICATION
The Renter agrees to defend, indemnify, and hold harmless the Host and MeasureTwice, and their respective owners, officers, directors, employees, contractors, agents, and affiliates, from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
- the Renter's use, misuse, transport, storage, or possession of the Item;
- the Renter's breach of this Agreement;
- the Renter's violation of law;
- injury, death, property damage, theft, or loss caused by the Renter or anyone permitted by the Renter to use the Item; or
- inaccurate representations made by the Renter.
The Host agrees to defend, indemnify, and hold harmless the Renter and MeasureTwice from claims arising out of the Host's breach of this Agreement, unlawful listing of the Item, or knowing misrepresentation of the Item's condition, ownership, or legality.
18. CANCELLATION AND NON-AVAILABILITY
If a Host cannot provide the Item as booked, the Host must notify the Renter and MeasureTwice promptly through the platform. If a Renter no longer needs the Item, the Renter must cancel through the platform before the Rental Period begins.
Refunds, credits, and cancellation consequences are governed by the booking terms shown at checkout, the Terms of Service, and any applicable platform policies.
MeasureTwice may cancel a rental before or during the Rental Period if it believes cancellation is necessary for fraud prevention, safety, legal compliance, policy enforcement, payment failure, or operational reasons.
19. PROHIBITED ITEMS AND USES
This Agreement does not authorize the rental or use of any item prohibited by MeasureTwice or by law. Users may not use MeasureTwice for unlawful, dangerous, or prohibited transactions, including rentals involving stolen items, illegal goods, prohibited weapons, explosives, unlawful chemicals, or other prohibited items as described in the Terms of Service.
MeasureTwice may remove listings, cancel bookings, suspend accounts, or take other action if it believes an Item or rental is prohibited or unsafe.
20. INSURANCE AND PROTECTION PROGRAMS
Any insurance, reimbursement, host protection, damage protection, or similar program offered by MeasureTwice, if any, is subject to separate terms, conditions, limitations, exclusions, claim requirements, and eligibility rules.
Nothing in this Agreement creates an independent promise that any claim will be covered or paid. Renters and Hosts are responsible for maintaining their own insurance coverage as appropriate for their circumstances.
21. GOVERNING LAW AND VENUE
This Agreement is governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Any dispute arising from or related to this Agreement that is not resolved informally must be brought in the state or federal courts located in Washington State, unless applicable law requires otherwise.
22. CHANGES TO THIS AGREEMENT
MeasureTwice may update this Agreement from time to time by posting an updated version on the platform at measuretwice.rentals. The version in effect at the time a rental is booked or started will generally apply to that rental, unless the updated version is required by law or expressly made applicable.
23. ENTIRE AGREEMENT FOR THE RENTAL
This Agreement, together with the applicable booking details, listing details, Terms of Service, and any incorporated platform policies, forms the complete agreement governing the rental transaction.
If any provision of this Agreement is held unenforceable, the remaining provisions remain in effect to the fullest extent permitted by law.
24. ACCEPTANCE
By signing below, the Renter agrees to be legally bound by this Rental Agreement in its entirety. The Renter confirms they have read, understood, and accepted all terms above. Electronic or digital signature constitutes a valid, binding signature to the same extent as a handwritten signature.