🧭 Your Results
Each answer aligns with one of your Innovation Lab tiers:
Mostly A’s → Silver Level — Consultation & Client Insight
Strengthen the front end of your business by learning to read your clients better, ask with purpose, and turn every conversation into clarity and trust.
This level builds the foundation for how you connect, communicate, and create meaningful client experiences.
👉 Start with Silver – Strengthen Your Consultations
Mostly B’s → Gold Level — Retention & VIP Experience
This is where connection becomes loyalty.
You’ll learn how to create a rhythm of hospitality, recognition, and communication that keeps clients engaged, loyal, and returning — naturally.
👉 Choose Gold – Build Lasting Relationships
Mostly C’s → Black Level — Customisation & Innovation
Here’s where you create what doesn’t exist yet.
You’ll design smarter ways of working, align your systems, and introduce ideas that keep your business evolving and future-focused.
👉 Enter Black – Design the Future of Your Business
If your answers are evenly mixed, start with the lower level to lock in your foundation — then move up when ready.
Ready to take action?
Click below to return to the Lab and begin your journey.
👉 Return to the Lab
Need guidance choosing your level?
📩 Email hello@mdinnovationlab.com.au — we’ll help you find your best fit.