We're Hiring: Office Manager/Intake & Authorization Specialist — Two Key Roles, One Great Team

Who we are —

Global Health Medical Devices supplies orthopedic recovery technologies—including braces, bone growth stimulators, and cold therapy systems—used in surgical, orthopedic, and rehabilitation settings. Our products are designed to improve patient outcomes and integrate seamlessly into clinical protocols.

1. Job Title: Office Manager – Medical DME Office

What we're looking for in this full-time role —

The Office Manager oversees daily administrative operations of the DME office, ensuring efficient workflow, staff coordination, and compliance with healthcare regulations. This role manages front-office staff, handles patient service issues, maintains records, and supports billing and insurance processes.

Starting salary range: $25 - $30/hour.

Here’s how you'll help —

·         Supervise office staff and delegate tasks to ensure efficient operations

·         Oversee scheduling, intake, and patient service functions

·         Ensure compliance with HIPAA and other regulatory requirements

·         Monitor and manage office inventory, equipment orders, and DME supplies

·         Coordinate with billing and authorization staff to support claims processing

·         Handle escalated patient concerns or insurance issues professionally

·         Maintain accurate patient and business records

·         Collaborate with leadership on workflow improvements and staff training

What would make you a strong candidate—

·         Minimum 3 years of office management experience in a healthcare setting (DME preferred)

·         Strong knowledge of medical billing and insurance processes

·         Excellent leadership, communication, and problem-solving skills

·         Proficiency in EMR systems and Microsoft Office Suite

·         High school diploma or equivalent (Associate or Bachelor’s degree preferred)

How to apply —

Please upload a brief introduction and résumé to this form. Include any relevant  experience, and tell us why this opportunity aligns with your strengths.

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2. Job Title: Authorization Specialist – Medical DME Office

What we're looking for in this full-time role —

The Authorization Specialist is responsible for obtaining and tracking prior authorizations for durable medical equipment, ensuring timely approvals and accurate documentation to support billing and patient care.

Starting salary range: $20 - $25/hour.

Here’s how you'll help —

·         Submit and track prior authorization requests to insurance providers

·         Communicate with physicians’ offices for necessary clinical documentation

·         Verify patient insurance eligibility and benefits

·         Ensure documentation meets payor and CMS requirements

·         Follow up on pending authorizations and resolve denials

·         Enter and update authorization data in the EMR or billing system

·         Collaborate with billing, intake, and delivery teams to prevent delays

·         Stay updated on insurance policies and DME regulations

What would make you a strong candidate—

·         Minimum 1–2 years of experience with medical authorizations (DME preferred)

·         Familiarity with Medicare, Medicaid, and commercial insurance guidelines

·         Detail-oriented with strong organizational and follow-up skills

·         Proficient in EMR/billing software and Microsoft Office

·         High school diploma or equivalent (healthcare certification is a plus)

 How to apply —

Please upload a brief introduction and résumé to this form. Include any relevant  experience, and tell us why this opportunity aligns with your strengths.