Souler Float is a serene and peaceful wellness center that requires guests maintain responsible and respectful conduct at all times.
We kindly ask you, your guests and accompanied children respect the Zen environment throughout your visit so that all clients may enjoy their time at the center.
PLEASE ACKNOWLEDGE ALL OF THE FOLLOWING STATEMENTS TO ENSURE YOUR TIME AT SOULER FLOAT WELLNESS CENTER IS SAFE, RELAXING, AND ENJOYABLE.
• Please leave your shoes at reception and wear our spa slippers during your visit.
• Please do not photograph other guests and ask permission to take photos of yourself or
members of your party during your visit
• Please refrain from applying/wearing perfumes, lotions, oils, fragrances, etc.
• It is recommended to wear comfortable clothing for your visit.
• No glass items, food or beverages in the therapy rooms
• No animals in the therapy rooms (except task trained service animals)
• During pregnancy, please consult with your doctor before embarking on any therapy
• No nudity or horseplay anywhere at the property
• No EMT or medical practitioner available on site, if you become unwell during your visit an
ambulance will be called
• Children should be supervised at all times
• All visitors should observe Spa and Wellness facility etiquette during their visit
• All new clients or existing clients embarking on a new wellness program at Souler Float Wellness Center, must arrive 15minutes prior to my scheduled appointment time to allow for assessment and orientation.
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Any information provided is held in strict confidentiality. We will never sell or pass your details to any third party.
We reserve the right to cancel any appointment where the information provided on this form deems the patron unsuitable for the selected therapy or whereby consultation with a qualified physician is required before proceeding.
Pregnant women, small children and people with health issues that cause drowsiness should not use any of the therapies without first consulting a doctor and obtaining a note from him/her before your visit to Souler Float.
If you arrive at the center under the influence of alcohol, narcotics, other mind altering or relaxants you will be refused service.
You must have good hygiene and be wearing suitable attire for your visit. No swim, beach wear or shirtless is permitted in the public areas.
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Payment
Please be advised that we are a cashless center, we accept Mastercard, Visa, American Express and Discover.
Some HSA/FSA Account types offer a payment card feature for wellness therapies, where this is provided we can accept as payment however please be aware not all HSA/FSA providers offer this feature so we cannot guarantee the payment will be successful. It is recommended that you bring a backup payment with you for your session.
Only in exceptional circumstances will we accept cash. We DO NOT have a cash till on site so please have exact payment amount, please be aware we may not be able to provide you with change. If change is required, please let us know you would like to pay in cash prior to your session, if change is not immediately available it can be collected at a later date.
ALL SERVICES ARE PRE-PAID, PAYMENT IS EXPECTED IN ADVANCE OR AT TIME OF BOOKING - ALL SALES ARE FINAL.
Gratuities / Tipping Policy
The Souler Float Team works exceptionally hard to maintain the highest levels of cleanliness and to make your visit a great experience every time. Gratuities are always appreciated.
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