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  • SWAN UROGYNECOLOGY, PC

  • PATIENT DEMOGRAPHICS

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  • RESPONSIBLE PARTY (if different from above)

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  • PRIMARY INSURANCE

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  • SECONDARY INSURANCE

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  • I authorize payment of medical benefits to be made directly to Swan Urogynecology, PC. I agree to pay my portion including co- payments, co-insurance, deductibles and non-covered services at the time of service. I understand that I will be asked to reschedule if I am not prepared to pay the above at the time of service. I understand my visit will be billed to my insurance if I have provided all appropriate insurance information at each visit with copies of my insurance cards. I understand that it is my responsibility to provide Swan Urogynecology, PC my updated demographic and insurance information at each visit. I understand and agree (regardless of insurance status) that I am ultimately responsible for payment of all professional services rendered by Swan Urogynecology, PC. I understand a finance charge will be added to each charge on my account that is not paid within 90 days. Finance charges will not be added to charges awaiting payment from insurance.

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  • MEDICAL HISTORY

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  • CURRENT MEDICATIONS

  • Please list any medications that you are now taking. Include non-prescription medications & vitamins or supplements:

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  • MEDICAL CONCERNS

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  • REPRODUCTIVE AND SURGICAL HISTORY

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  • PAST MEDICAL HISTORY

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  • PHARMACY

  • ACKNOWLEDGEMENT OF RECEIPT OF NOTICE OF PRIVACY PRACTICES

  • I acknowledge that I have received a copy of Swan Urogynecology's notice of Privacy Practices. This notice describes how Swan Urogynecology may use and disclose my protected health information, certain restrictions on the use and disclosure of my healthcare information, and rights I may have regarding my protected health information.

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  • HOW I PREFER TO BE CONTACTED

    I may be contacted in the following mannaer (check all that apply):
  • A copy of this authorization may be used in lieu of the original.

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  • FINANCIAL POLICY

  • Insurance:

    As a courtesy to our patients, we gladly file your insurance claims for you. However, per our contract with your insurance company, all co-payments and deductibles are due at the time of service. The balance is your responsibility whether your insurance company pays or not. If your insurance company has not paid your account in full within 45 days, the balance will be automatically due and will expect payment from you in full at that time. We will continue to re-file and work with you and your insurance company to get the payment due and reimburse you, if needed.

    Collection Charges, Legal Fees, Finance Charges, FMLA/Disability Paperwork:

    In the event your account is placed with an outside agency for collection, you agree to pay all collection cost, court cost and attorney fees Incurred to collect your account. Carrying a balance with this office constitutes a credit transaction and as such, you authorize us, or our agent, to report credit activity to the credit bureaus. I also authorize you or your agent to check for address and employment should that be necessary to effect collection.

    Any account that has fallen to bad debt must be cleared before any additional services are rendered and will from that point forward be on a cash or credit card payment system from then forward. We will gladly provide you with the forms to file any insurance claims with your carrier.

    Leave of Absence, FMLA or disability paperwork completion will incur a $25 fee that is patient responsibility. This must be paid prior to paperwork completion.

    All patient accounts must be in good standing with the office in order to continue care from the providers of Swan Urogynecology, PC.

    Cancellation Policy/No Show Policy

    A fee of $25.00 will be issued to your account if an appointment is not cancelled within 24 hours of the schedule time. A fee of $100 will be issued to your account if a surgery, urodynamic, hysteroscopy or cystoscopy is not cancelled within 24 hours of the scheduled procedure. These fees are not paid by commercial insurance or Medicare and are the patient's responsibility. This fee will need to be paid before you will be able to be seen by a provider.

    The state of TN does not allow Tenncare patients to be billed for late cancellations or no shows. Therefore, after 3 violations of the above policy the patient will be terminated from the practice and given 14 days of emergency care to allow time to become established with a new provider.

    Thank you for understanding our Financial Policy. Please let us know if you have questions or concerns.

    I have read the Financial Policy and I agree with the above and understand my part.

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  • MEDICATION PRESCRIBING AND REFILL POLICY

  • Outlined below is Dr. Swan's medication prescribing and refill policy:

    - Oral contraceptives and hormone replacement therapy will be refilled annually during your visit.

    - Antibiotics can be refilled only if you are a post-operative patient and require an office visit or virtual visit.

    - All other prescription refills are subject to an in-office or virtual visit, if appropriate.

    - Controlled substances require a 3-month visit for narcotic medications and a 6-month follow-up for all other controlled medications. These visits can be in-office or virtual, if appropriate. Virtual visits are only possible if you have had an in-office visit within the last year. Pharmacies will void any controlled prescription after 6 months.

    - Dr. Swan participates in the Tennessee Prescription Drug Monitoring Program (PDMP), a state database that monitors controlled substance prescriptions. This database will be checked before refilling any controlled medications.

    - If you want to ensure there is no lapse in medication for controlled substances, please call us at least 2 weeks before you run out of medication. All virtual visits require audio and video capability on the patient's part.

    PRIOR AUTHORIZATION POLICY

    Here are the prior authorization policies that you need to know:

    - If you have a Medicare insurance plan, please understand that a prior authorization for a hormone replacement medication will not be completed, as Medicare does not provide coverage for hormone replacement therapy.

    - For all other medications, a prior authorization will be completed if necessary and based on failed therapies. An appeal will be completed once, if necessary. If the medication is still not covered after the initial prior authorization and appeal is completed, it will be up to the patient to discuss coverage with the insurance or a change in medication will be offered if deemed medically safe and appropriate.

    We appreciate your understanding of the above-stated policy and thank you for your cooperation.

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  • SURGERY AND PROCEDURE RESCHEDULE, CANCELLATION, AND NO-SHOW POLICY

  • It is important that when you schedule your surgery/procedure you have thoroughly checked your personal calendar to make sure that your scheduled date is ideal for you. Cancelling or rescheduling your surgery/procedure requires multiple phone calls to the hospital or outpatient facility, insurance company, and patient. We understand that a situation may arise that could force you to reschedule, postpone or cancel your surgery/procedure. Swan Urogynecology will reschedule a surgery/procedure one time at no charge. Beyond that, there will be a $50 charge each time a surgery/procedure is rescheduled. After three reschedules, we will not be able to reschedule your surgery. This fee will not be applied toward your surgery/procedure and will be added as a charge to your account, not billable to insurance. This fee must be paid to Swan Urogynecology prior to surgery/procedure being rescheduled.

    NO SHOW POLICY

    If you cancel your surgery or procedure within 24 hours of your surgery or procedure there will be a $100 charge added to your account. This fee will not be applied toward your surgery/procedure and will be added as a charge to your account, not billable to insurance. This fee must be paid to Swan Urogynecology prior to surgery/procedure being rescheduled.

    If you do not show up for a scheduled surgery/procedure you will be charged the FULL amount of your surgery or procedure cost. This applies to surgeries and procedures that are scheduled in the office, surgery center or hospital.

    We appreciate your understanding of the above stated policy and thank you for your cooperation.

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  • PRIOR AUTHORIZATION POLICY

  • HORMONE REPLACEMENT THERAPY

    Due to many insurance companies not providing coverage for hormone replacement therapy, please understand that a prior authorization for hormone replacement therapy will not be completed. You may use GOOD RX or pay cash for your prescription. 

    ALL OTHER MEDICATIONS

    For all other medication, a prior authorization may be completed if necessary and based on failed therapies. An appeal will be completed once if necessary. If medication is still not covered after initial prior authorization and appeal is completed, it will be up to the patient to discuss coverage with insurance or a change in medication will be completed if deemed medically safe and appropriate. 

    Any questions please discuss with our nurses or providers.

    We appreciate your understanding of the above stated policy and htnak you for your cooperation.

    I have read the above policy and I agree with the above and understand my part.

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  • AUTHORIZATION FOR DISCLOSURE OF HEALTH INFORMATION

  • Purpose of Disclosure:

  • I understand that the health information disclosed as a result of this authorization may no longer be protected by the federal privacy standards and my health information might be re-disclosed without obtaining my authorization.

    I understand I have the right to:

    • Receive a copy of this authorization
    • Refuse to sign this authorization and that treatment, payment, enrollment in a health plan or eligibility for health care benefits may not be contingent on my signing this authorization
    • Revoke this authorization, except to the extent that the person(s) and/or organization(s) listed above have already made in reference to this authorization

    This authorization will remain in effect for 12 months from the date signed below.

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  • If signed by a Legal Representative (authority to act on patient's behalf): Relationship to Patient:

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  • Should be Empty: