Change Request Form

Change Request Form

Please submit this form with as much detail as possible including any artwork mock ups, design elements, example spreadsheets, detail on work, field mapping etc. If there is not enough detail the team may come back to you and ask you to resubmit with more detail, which may delay the quoting process.
Before submitting your change request, please familiarise yourself with our Change Request Process, so you are aware of timelines and the steps in ensuring a successful deployment of your change.
Contact Details

Please provide contact details of both the person requesting the change and that of the person who will need to approve the change request, if different to the person requesting.
Company Name
Contact Details Of Person Requesting The Change

First NameLast Name
Role
Email
example@example.com
Contact Details Of Person Approving Change (If different from the above)

First NameLast Name
Role
Email
example@example.com
Change Request Details
Title Of Change Request
Please provide a brief descriptive title of the change request
Date Of Request

MonthDayYear
Date
Preferred Delivery Date and Anything Detail Affecting the Reason for that Date.
Please note - we can not guarantee we will be able to deliver on this timeframe. Only once the quote is approved can we provide timelines but dates and what affects these dates assists in the planing process.
Desired Delivery Date Of Change Request

MonthDayYear
Date
Reason For Change

Other
Template Or Theme Name
What is the name of the template or theme you want to update?
Is the template change for Paper Tickets or ESL or both
Is there any configuration considerations with adding this Theme?
Do you have any business rules associated your themes? If so please specify and relevant changes
Please describe your current rule/trigger/config as it is now and then how you want it to behave instead.
Describe what is used, what it generates, what is the new change to this.
What ESL Provider have you chosen?
Name the Hardware provider you have chosen, ticket multiple if you are running multiple
Will you be running a hybrid store both ESL & Paper ticekting?
Please list the ESL device size(s) you are going to be using.
Please indicate the type of data that will be used in this integration
Select the method(s) available to Last Yard for connecting to your data source(s
Is your data source the same for all stores (hosted at head office) or unique to each store (in-store connection)?

Other
Priority
Impact On Business Creating Need For Change
Summarise why this change is required, the impact it has on business and how the above priority relates to this.
Area Of Change

Other
What Programs, If Any Are Involved In This Change?
EG; POS, Planogram
Please Describe The Expected Outcome/KPI
Please Upload Any Images and Data Files Relevant To This Change

PDF Artwork, Example Data Files
Cancelof
What Would Be The Preferred Strategy In Event That The Change Fails
What Process Will Be Used For Acceptance Testing (UAT)
Define how this would pass UAT acceptance testing.
Should be Empty:

Change Request Form

Contact Details

Change Request Details