Volunteer Welcome Pack

What is your voluntary role at COVEY?

Befriender/Mentor for a young person or young peopleMentor for a parent/carer or within a group of parents/carers

Your Role Description

What is a Befriender/Mentor?

A Befriender/Mentor is someone who makes a commitment to a young person, spending 2-3 hours a week with them. This time is spent building relationships through activities that promote wellbeing, such as going for a walk or going on a trip to the cinema. By doing this, you will help the young person develop confidence, resilience and communication skills, equipping them to lead a more fulfilled life.

How long would I be doing this role for?

Befrienders/Mentors commit to this role for a minimum of a year and their work is monitored, supported and supervised by COVEY staff in line with COVEY policies and procedures.

What can I expect from COVEY?

Appropriate training and ongoing support to help you meet the responsibilities of your role as a Volunteer Befriender/Mentor

To have a named member of staff who will provide you with support and contact you regularly to discuss your volunteering experience

To have a safe working environment in accordance with COVEY Health & Safety policy

To be covered by appropriate insurance whilst undertaking voluntary work approved and authorised by us

To be reimbursed for expenses incurred from your volunteering role
To have any problems, grievances or difficulties that arise in the course of your voluntary work dealt with in a fair and just manner

To be fully supported by staff with any risks and or concerns which may arise, inclusive of Child/Adult Protection, in line with our Safeguarding Policy and Process

What does COVEY expect of me?

To perform your volunteering role to the best of your ability, offering relationship-based support to improve and sustain our young people’s wellbeing and help COVEY fulfil its service to vulnerable young people

To provide befriending/mentoring outings at the times agreed and to provide reasonable notice when this is not possible so that alternative arrangements can be made

To adhere to the organisation’s policies, procedures and standards
To advise Disclosure Scotland of any changes to personal circumstances such as change of name/address or if you stop volunteering

To treat all staff, volunteers and young people of COVEY with respect and to work in accordance with COVEY’s Equal Opportunities Policy
To attend additional training when/if required

To attend support meetings as agreed with your named member of staff

To raise with staff members any risks and or concerns which may arise, inclusive of Child/Adult Protection, in line with our Safeguarding Policy and Process.

Your Role Description

What is a Parent/Carer Mentor?

A Parent/Carer Mentor is someone who makes a commitment to a Parent or Carer, spending 2-3 hours a week with them. This time is spent building relationships through activities that promote wellbeing and help the Parent/Carer work towards their identified goals. This may include attending our wellbeing walking group, being a listening ear over a coffee, attending a parenting skills workshop or taking part in a fun activity alongside the Parent/Carer.

How long would I be doing this role for?

Parent/Carer Mentors commit to this role for a minimum of a year and their work is monitored, supported and supervised by COVEY staff in line with COVEY policies and procedures.

What can I expect from COVEY?

Appropriate training and ongoing support to help you meet the responsibilities of your role as a Volunteer Parent/Carer Mentor

To have a named member of staff who will provide you with support and contact you regularly to discuss your volunteering experience

To have a safe working environment in accordance with COVEY Health & Safety policy

To be covered by appropriate insurance whilst undertaking voluntary work approved and authorised by us

To be reimbursed for expenses incurred from your volunteering role
To have any problems, grievances or difficulties that arise in the course of your voluntary work dealt with in a fair and just manner

To be fully supported by staff with any risks and or concerns which may arise, inclusive of Child/Adult Protection, in line with our Safeguarding Policy and Process

What does COVEY expect of me?

To perform your volunteering role to the best of your ability, offering relationship-based support to improve and sustain Parent/Carers' wellbeing

To provide outings at the times agreed and to provide reasonable notice when this is not possible so that alternative arrangements can be made

To adhere to the organisation’s policies, procedures and standards
To advise Disclosure Scotland of any changes to personal circumstances such as change of name/address or if you stop volunteering

To treat all staff, volunteers and young people of COVEY with respect and to work in accordance with COVEY’s Equal Opportunities Policy
To attend additional training when/if required

To attend support meetings as agreed with your named member of staff

To raise with staff members any risks and or concerns which may arise, inclusive of Child/Adult Protection, in line with our Safeguarding Policy and Process.

Volunteer Agreement

As a COVEY Volunteer, your commitment and dedication are incredibly valuable to us. Your role plays a vital part in improving the lives of our young people and their families. Therefore, it is important for us to clarify our expectations of you and what you can expect from COVEY in return.

Volunteer Name:

First NameLast Name

Your Volunteer Role:

Your agreed time commitment:

Where you will be working:

Who you will be working with:

By signing below, you agree to the conditions set out above.

Signature of Volunteer:

Name of Volunteer's Supporting Staff Member:

Signature of Volunteer's Supporting Staff Member:

Date of signing:

Date

Driver Details

Please select the one that applies:

I am a driverI am a non driver

Please provide evidence of the following documents by either taking a photo OR uploading an existing photo from your device.

Photograph of Driver's Licence:

Upload an photograph or document of Driver's Licence:

Photograph of MOT Certificate:

Upload a photograph or MOT certificate document from your device:

Photograph of Motor Insurance:

Upload a photograph or document of Motor Insurance:

Please note that the above documents will be checked annually with photographic evidence held on file and a PVG Membership update carried out every three years.

As well as photographs of the above documents, these should be checked by your Supporting Staff Member, with a signature provided below.

COVEY Staff Member Name:

COVEY Staff Member Signature:

Emergency Contact Details

Please provide the details of the person we should contact in case of emergency.

Name of Emergency Contact:

Relationship to Volunteer:

Emergency Contact Address:

Street Address

Street Address Line 2

City

Postal / Zip Code

Emergency Contact Phone Number:

Expenses Payment Details

COVEY will reimburse any expenses you incur due to your volunteering role. Please provide us with the account details you wish this to be paid into.

Name of Bank:

Sort Code:

Account Number:

Media Consent Form

COVEY regularly seeks opportunities to promote its work and showcase the positive impact its services have on children, young people and families. In order to do this effectively, COVEY uses photographs, videos and quotes from our participants and staff.

In accordance with the General Data Protection Regulation (GDPR) and our policy, COVEY will not permit photographs, videos or quotes to be taken or recorded without consent. Participants aged 16 and over can fill in this consent form on their own behalf. However, if the participant is under 16, this must be completed by a parent/carer.

COVEY will take all steps to ensure these images, videos and quotes are used solely for the purposes for which they are intended. The consent granted on this form can be retracted at any time by sending an email to office@coveybefriending.org.uk or calling our office on 01698 894013.

Declaration of Consent

Please read the information below and select Yes or No from the options underneath, along with your signature.

I give permission for COVEY to use recorded quotes, videos and photographs of me. I understand this information may be used in printed/online publications, presentations and promotional releases, including those outlined below. I understand that I can retract this consent at any time by contacting COVEY using the provided details and that use of my photographs/videos/recorded quotes will cease.

• Leaflets, giving information about our services and opportunities.

• Newsletters, updating our community about latest news and upcoming events/opportunities.

• Case Studies in funder/board reports, detailing the impact of our services.

• Social media platforms, promoting our services, opportunities, and latest news updates.

• Press releases, giving information to local press about our services, opportunities and impact.

• Website, giving information on our services and latest news updates

Your Declaration:

Yes, I give permission to the aboveNo, I do not give permission to the above

Volunteer Name:

Volunteer Signature:

COVEY Staff Member Name:

COVEY Staff Member Signature:

Date of Declaration:

Date

Confidentiality Agreement

I have read and accept COVEY’s confidentiality policy and adherence to Data Protection guidelines.

I will not disclose any confidential information given by anyone, without their prior permission or unless it is approved by the Project Leader.

I will not disclose any confidential records or information belonging to COVEY.

Volunteer Name:

Volunteer Signature:

COVEY Staff Member Name:

COVEY Staff Member Signature:

Policies and Procedures

The policies detailed below can be accessed and regularly reviewed online. Click the link below, which will take you to the Volunteer Policies page of our website.

Please remember to take a note of this link so you can access the policies whenever you like:

www.covey.org.uk/volunteerpolicies

Volunteer Policy

Health & Safety Policy

Equality and Diversity Policy

Volunteer Lone Working Policy

Adult Protection Policy

Bullying and Harassment Policy

Child Protection Policy

Media Policy

PVG – data handling and use

Safeguarding Policy

Swimming Policy

Volunteer Recruitment, Induction and Selection

Use of Epipen

Accident & Incident Form

Accident & Incident Reporting Policy

Confidentiality Policy

Complaints Policy

Thank you so much for choosing to volunteer with COVEY! We really hope your time with us is rewarding and that you enjoy getting to know the young person or group of young people that you are matched with.