iESG iGaming Certification Assessment

  • iESG iGaming Certification Assessment

    This assessment provides a structured view of how your company approaches environmental impact, social responsibility, player protection, and governance within the iGaming ecosystem. It is designed to highlight strengths, identify gaps, and support more informed decision-making across your operations. As these areas are still evolving across the industry, this assessment serves as a practical baseline rather than a definitive benchmark.

  • Before you begin:

    The assessment is structured into five sections and focuses on practical, real-world practices.

    If anything is unclear, feel free to reach out. We are happy to clarify.

    You will receive a personalized report with your score and assessment outcome after completion.

  • Governance & Transparency

  • This section looks at how your company is structured and how decisions are made, including ethical standards, transparency, and the role of responsibility in day-to-day operations.

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  • To what extent are environmental, social, and governance considerations reflected in your company’s business decisions and planning?*
  • Does your company have a formal commitment to responsible gaming as part of its mission? *
  • Is responsibility for compliance, responsible gaming, or ESG-related topics clearly assigned within your organization?*
  • To what extent does your company track and report progress on environmental, social, or governance topics through defined metrics or regular reporting?*
  • How well are ethical standards and expectations for business conduct clearly defined and applied within your organization?*
  • How transparent is your company in its operations, including the disclosure of relevant policies and practices to regulators, partners, or other stakeholders?*

  • Environmental Sustainability

  • This section looks at how your company manages its environmental impact, including energy use, infrastructure choices, and efforts to reduce emissions.

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  • How does your company approach the environmental impact of its hosting and infrastructure?*
  • What steps has your company taken to reduce its carbon footprint (e.g. energy efficiency, infrastructure choices, emissions reduction initiatives)?
  • How does your company manage the environmental impact of its day-to-day operations, including remote work, virtual collaboration, and business travel?*
  • How does your company engage with environmental initiatives, such as carbon offsetting, reforestation, or broader industry efforts?*
  • How does your company handle electronic waste, including hardware disposal and recycling?*
  • To what extent does your company consider environmental or sustainability factors when selecting suppliers or service providers?*

  • Responsible Gaming & Player Protection

  • This section evaluates how your company ensures player protection, prevents problem gambling, and promotes fair gaming practices. It covers responsible gambling tools, advertising ethics, and player safety measures.

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  • Do you offer responsible gaming tools such as deposit limits, time reminders, or self-exclusion? *
  • Are players provided with clear, accessible responsible gaming support information? *
  • Does your company follow responsible advertising guidelines to ensure promotions are clear, fair, and not misleading? *
  • How does your company verify player identities to prevent underage gambling and enhance player safety? *
  • Are your gaming algorithms audited for fairness and free from exploitative mechanics? *
  • Does your company implement proactive monitoring to identify and assist players showing signs of problematic gambling behavior? *
  • How does your company balance player protection with economic objectives?*
  • To what extent is player protection training institutionalised for employees in departments relevant to player protection?*

  • Social Responsibility & Ethical Practices

  • This section evaluates your company’s efforts in diversity, ethical business partnerships, and corporate social responsibility (CSR). It covers fair hiring, community engagement, and responsible affiliate practices

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  • Does your company have structured policies and practices in place to ensure fair and inclusive hiring and equal opportunities?*
  • How does your company support employee well-being through policies such as work-life balance, flexible work arrangements, and fair compensation?*
  • How does your company select, evaluate, and monitor partners (e.g. affiliates, software providers, payment providers) to ensure adherence to ethical standards and responsible business practices, e.g.: marketing conduct, player protection, data handling?*
  • What standards and controls does your company have in place to ensure ethical conduct in affiliate and partnership marketing?*
  • Does your company support any social impact initiatives, such as community outreach, fair sponsorships, or employee participation in charitable programs beyond legal requirements?*
  • Does your company contribute to or maintain a dedicated fund to support problem gambling prevention, research, or treatment?*
  • Does your company have a formal structure (e.g. committee or commission) responsible for overseeing player protection measures?*
  • Does your company provide employees with structured training on ethical business conduct, compliance, or responsible gaming*
  • Is player protection training provided to senior or executive staff?*
  • Does your company collaborate with external player protection or counseling services?*

  • Data Ethics & Cybersecurity

  • This section evaluates your company’s approach to data security, privacy, and compliance with cybersecurity standards. It ensures that player data is protected, and ethical data practices are enforced.

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  • Does your company comply with GDPR, ISO 27001, or other relevant data security regulations? *
  • How does your company protect user or client data from misuse (e.g., encryption, anonymization, or limited access)? *
  • Do you conduct cybersecurity risk assessments or audits to protect customer information?
  • Does your company prohibit sharing player data with third parties for non-gaming purposes? *
  • Does your company undergo regular third-party cybersecurity audits to ensure data protection and compliance? *
  • Should be Empty: