Patient Rights & Responsibilities
As a client at BonPsy Wellness, you have the right to:
Receive respectful and confidential care
Understand your diagnosis and treatment recommendations
Ask questions and participate in treatment decisions
Decline services at any time
You are responsible for:
Providing accurate and honest information
Arriving on time for scheduled appointments
Paying fees and balances in a timely manner
Communicating any changes in your needs or availability
Late Cancellation / No-Show Policy
Due to the extensive time commitment involved in psychological testing:
Missed testing day (without 48 hours notice): $250
Late cancellation (less than 48 hours notice): $100
These fees are not covered by insurance and will be billed directly to you.
By signing below, I acknowledge and accept the cancellation and no-show fees.
Payment Agreement Form
I understand that:
Insurance may not cover all services provided
I am financially responsible for all uncovered or denied charges, including but not limited to: materials fees, administrative charges, missed appointment fees, and non-clinical documentation
Payment is due before the final report is released
Accepted payment methods: credit/debit card, HSA/FSA, check, or online portal
Telehealth Consent (If Applicable)
If any portion of your intake, feedback, or therapy is conducted via telehealth:
Services may be provided via secure video conferencing platforms (e.g., Zoom, Doxy.me)
There are risks related to technology failures, unauthorized access, or interrupted privacy
In case of emergency or disconnection, we will contact you via phone as a backup
Please ensure you are in a private, quiet location during telehealth sessions.