Welcome to Family Guide—your partner in navigating care.
Whether you’re planning ahead or need care quickly, we’re here to make it easier. Our team offers personal, one-on-one support to help you:
- Find caregivers through the UrbanSitter marketplace
- Coordinate backup care with a local agency
- Search for daycare or camp openings
Family Guide is a free service, fully covered by your employer. You can reach out anytime—there’s no cost to use it, and no limit on how often you can get support. While we’ll help you find the right care, any care-related costs (like sitter or daycare fees) are separate and not covered by this service.
Fill out this form and we’ll be in touch within 1–2 business days. Have questions first? Contact us at familyguide@urbansitter.com.
Note: We’re here to guide your search, but we don’t book or hire caregivers for you.