• Luma Digital Platform

    Market Research Survey

  • Section 1: Welcome & Purpose

  • Thank you for taking the time to help shape Luma – a digital platform designed to support people who are arranging a funeral.

    We know how difficult it can be to communicate with family and friends after a death. Luma offers a way to organise funeral details, invite attendees, inform attendees of details, share memories, create a lasting online memorial and collect donations.

    Your feedback will help us build a platform that genuinely supports families during a very emotional time.

    This survey takes around 3–5 minutes.

  • Section 2: About You

  • Have you ever been responsible for arranging a funeral?
  • How difficult did you find organising and communicating funeral information with others?(1 = easy / 5 = difficult)

  • Section 3: Platform Usefulness

  • Would a digital platform that helps manage funeral details, guest communications, donations, and memory-sharing have been helpful?*
  • Which features would be most helpful to you in this kind of platform? (Tick all that apply)*

  • Section 4: Final Thoughts

  • Do you think this kind of platform would have emotional value for grieving friends and family?*
  • What is your gender*
  • What is your age*
  • Would you like to be kept updated on Luma's progress?*

  • Thank you for paricipating.

  • If you are interested to view progress of the platform so far please view the below. Length 1min 33.

  • This is a short survey to engage with opinions on the platform Luma is currently building. The platform is designed to help Next of Kin and mourners communicate before, during and after a Funeral.

    There are 2 short Youtube videos to watch.

    1. shows the journey of next of kin.

    2. shows the user journey of mouners, or guests to the platform.

    Please watch the videos, and answer as honestly as possible. All insight is greatly appreciate.

    Many thanks,

    Mark

    *you will see the branding as Lantern, however the business has rebranded to Luma.

  • This is part of the user journey for next of kin, who will be organising and inviting people to the platform. Length 1min 47.
  • Should be Empty: