Warranty & Support Request Form
Please fill out the form below. Our support hours are Mon - Friday from 9am - 5pm EST. We will respond with in 12-24 hours during normal business hours. Please note if you bought one of our bikes from a dealer, you must registered online before receiving support.
Name
*
First Name
Last Name
Email
*
example@example.com
Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Phone Number
*
Please enter a valid phone number.
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Where was your Ebike/Trike purchased?
Can you tell us what model you have?
*
Are you the original owner of this product?
*
Yes
No
Do you know if the product is still under warranty?
*
Yes
No
Has the product been involved in a wreck or been exposed to water damage of any kind?
*
Yes
No
Please tell us any issues or problem your having with the bike.
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If you purchased the units directly from OhWow, you do NOT need to provide your serial number of proof of purchase.
If you purchased from a Dealer or anywhere outside our network, you will need to provide 1) the serial number OR 2) proof of purchase in order to be eligible for support.
Serial Number or upload proof of purchase. Only if you purchased from a dealer.
We do require pictures OR video of the issues to the best of your ability.
*
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