"Balancing Cost, Reliability, and Speed Amid a Time of Market Disruption and Change"
1. Rising Costs & Declining Reliability – Carriers are increasing rates while service quality drops, forcing brands to find ways to protect themselves from higher costs and delivery delays.
2. Market Disruptions & Profit Shifts – Major industry changes, including carrier exits and service adjustments, are reshaping parcel delivery, often at the expense of e-commerce brands.
3. Maximizing Shipping ROI – Beyond per-package costs, delivery experience impacts a brand’s bottom line—brands must balance cost, reliability, and customer expectations strategically.