Mobile Amenity Reactivation Request Form

Mobile Amenity Credential Reactivation

Complete this form if your mobile amenity access credential has been deactivated or expired. Our staff will review submissions and contact you with a solution or to request more information within 24-48 hours (or on the next business day if submitted when the office is closed for a holiday or the weekend).

If you have previously completed a waiver, please DO NOT complete a new waiver unless prompted to by staff.

Reasons that access cards may be deactivated include but are not limited to the following reasons listed below:
- The resident no longer lives in the Heartland Community Association.
- The homeowner has rented out their house and has given access to their tenants.
- The resident violates facility use rules.
- Your lease has expired and the resident needs to submit an updated lease.
- The homeowner is delinquent on their HOA assessments or fines.
- Technical issues outside of the power of the Heartland management team's control.
Once your form is submitted you will receive one of two emails:
- If the staff does not need any more information, you will receive an email with a new credential link from Sentry Security Solutions.
- If the staff requires more information you will receive an email directly from one of the staff members at the Heartland management office.
*If you have not submitted a new waiver to set up your mobile amenity access, please visit the Mobile Amenity Access page and complete the appropriate waiver to ensure continued amenity access.
Name*

First NameLast Name
Address*

Unit Number

Street Address Line 2

CityState / Province

Postal / Zip Code
Street Name*
Email*
example@example.com
Phone Number*
Please enter a valid phone number.
Contact information is for internal use only, this will not be shared with the public.
Why was your credential deactivated?
Please upload a copy of your renewed lease.*

Cancelof
Should be Empty:

Mobile Amenity Credential Reactivation