New Customer Experience Survey
We’re so grateful you chose Summit Sensory Gym. Your feedback helps us refine our products, messaging, and customer support so we can continue building the best sensory therapy gyms on the market.
Discovery & Decision-Making
How did you first learn about Summit Sensory Gym?
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Google Search
Social Media
Referred by a colleague
Trade show or conference
Email or newsletter
Other
Did you explore other sensory therapy gym manufacturers before choosing us?
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Yes
No
Who else did you consider?
What led you to ultimately choose Summit Sensory Gym?
What were the most important factors in your decision-making process? (Select all that apply)
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Customization & Modularity
Product Quality & Safety
Pricing & Value
Lead Time / Delivery Speed
Design Support (e.g., 3D renderings)
Recommendations or Referrals
Other
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Experience With Summit
How would you rate your overall experience working with Summit Sensory Gym?
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Excellent
Good
Fair
Poor
Additional Comments:
Did our 3D renderings help you better understand how the gym would fit within your space?
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Yes, very helpful
Somewhat helpful
Not particularly helpful
We didn’t use 3D renderings
Please elaborate:
Did your main point of contact seem knowledgeable and helpful?
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Yes
Somewhat
No
What specifically stood out to you?
How would you rate the clarity and helpfulness of our website in explaining our products and features?
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Excellent
Good
Fair
Poor
Additional Comments:
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Looking Forward
Would you be open to any of the following? (Select all that apply)
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Sharing photos of your installed gym
Providing a testimonial or review
Participating in a case study or reference call
None of the above
What could we do better in the future?
Would you be interested in being featured in an upcoming video where we highlight Summit Sensory Gym customers and how their sensory therapy gym or equipment has helped their organization serve their community?
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Yes, I’d be interested
Maybe, please share more details
No, not at this time
Submission Details
Organization
*
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Submit
Should be Empty: