New Client: $82.50 (subject to change to the years exam price) deposit which is non-refundable should the client cancel less than 24 business hours prior to the scheduled appointment time.
No Show: We send out reminders to let owners know of their pet’s appointments as to ensure no other pets upcoming appointments will be affected. If no show occurs, the Owner must pay a fee of $82.50 (subject to change to the years exam price) as well as a deposit per staff’s discretion.
Elective Surgery (Spay, Neuter, Mass Removal, Etc.): $100 deposit which is non-refundable should the client cancel less than 48 business hours prior to the scheduled appointment time.
Dentistry/Dental Surgery: $100 deposit which is non-refundable should the client cancel less than 48 business hours prior to the scheduled appointment time.
Tennessee Veterinary Surgical Services: $500 deposit which is non-refundable should the client cancel less than 48 business hours prior to the scheduled appointment time.
Infinity Ultrasound Procedures: $100 deposit which is non-refundable should the client cancel less than 48 business hours prior to the scheduled appointment time.
*Business Hours will not include hours we are closed, which may include, but are not limited to, holidays. Weekend hours are not considered business hours*