Terms & Conditions
[ ] I understand that these machines have parts only warranty, warranty does not include labor, travel for labor or
shipping if needed
[ ] I understand that I need to check the crate prior to signing. If damaged after the delivery driver (shipping company)
leaves I am responsible
[ ] I understand that I need to notate any damage on the bill of lading before signing for the espresso machine or
damage will not be covered by shipping company
[ ] I understand that I have 5 business days to make sure the equipment is in good working condition after the machine
is delivered
[ ] I understand that commercial espresso machines cannot be returned
CANCELLATION POLICY:
Cancellation after an order is placed, but before the machine is shipped, will result in a 3.5% credit card processing fee.
WATER QUALITY - Use of Hard or Distilled Water
Always use soft water with a hardness level below 50 ppm (3 grains), but not 0 ppm or 0 grains. Avoid tap water, hard
water, distilled water, or ultrapure reverse osmosis water, as they can damage the machine. Any water damage due to
improper water use will void the warranty, and the signs are easily detectable during maintenance.
LINKS TO FULL WARRANTY POLICY
https://espressooutlet.com/pages/phone-and-contact
https://espressooutlet.com/policies/refund-policy
https://espressooutlet.com/policies/shipping-policy
https://espressooutlet.com/collections/return-packaging
https://espressooutlet.com/pages/warranty-information
https://espressooutlet.com/policies/terms-of-service
NON-RETURNABLE ITEMS
Commercial espresso machines, grinders, or equipment. If any damage occurs during shipping on these items, damage
must be reported within 5 days of receipt. For items shipped on a pallet via TLT service, please inspect the packaging
prior to signing for it. If you see any sign of damage, please notate it on the bill of lading prior to signing for it. Without
this it is difficult to get shipping insurance.
Thank you for choosing Espresso Outlet LLC. We appreciate your business and are here to help make your espresso experience exceptional!
Acknowledgment & Signature
By signing below, I confirm that I have read, understood, and agree to all of the terms and procedures outlined above
regarding the delivery and installation of my commercial espresso machine.