Thank you for reaching out for support. We’re proud to offer responsive and thorough assistance for all equipment and materials supplied by Barcode Products.
To proceed, please review and acknowledge the following terms:
1. Scope of Support
Our support covers troubleshooting and resolving issues directly related to hardware supplied by us. We will always do our best to identify and resolve any problems efficiently and professionally.
2. External Issues
If the issue is determined to be outside the scope of our supplied hardware — such as network configuration, Wi-Fi connectivity, third-party software, or environmental factors — we are happy to assist where possible. However, time spent investigating or resolving such external issues will be chargeable at our standard support rate.
3. Acceptance of Full Terms
By submitting this form, you confirm that you have read and accepted our full Terms and Conditions as published on our website, and that you are authorized to accept these terms on behalf of your organization