Telehealth services involve the use of secure interactive videoconferencing equipment and software that enable health care providers to deliver health care services to patients when located at different sites.
1.) I understand that the same standard of care applies to a telehealth visit as applies to an in-person visit.
2.) I understand that my child will not be physically in the same room as the provider. I will be notified of and my consent obtained for anyone other than the provider present in the room.
3.) I understand that there are potential risks to using technology, including service interruptions, interception, and technical difficulties.
- If it is determined that the videoconferencing equipment and/or connection is not adequate, I understand that the provider may discontinue the visit and make other arrangements to complete the visit.
4.) I understand that I have the right to refuse my child’s participation or decide to stop participating in a telemedicine visit and that my refusal will be documented in my child’s medical record. I also understand that my refusal will not affect my child’s right to future care or treatment.
5.) I understand that the laws that protect privacy and the confidentiality of health care information apply to telehealth services.
6.) I understand that my child’s health care information may be shared with other individuals for scheduling and billing purposes.
- I understand that my insurance carrier will have access to my child’s medical records for quality review/audit.
- I understand that the guarantor will be responsible for any out-of-pocket costs such as copayments or coinsurances that apply to my child’s telehealth visit.
- I understand that health plan payment policies for telehealth visits may be different from policies for in-person visits.
7.) I understand that this document will become part of my child’s medical record.
By signing this form, I attest that I (1) have personally read this form (or had it explained to me) and fully understand and agree to its contents; (2) have had my questions answered to my satisfaction, and the risks, benefits, and alternative to telehealth visits shared with me in a language I understand; and (3) am located in the state of West Virginia and will be in West Virginia during my telehealth visit(s).