🏳️‍🌈 Legacy Without Limits – LGBTQIA+ Will-Writing Survey

LGBTQIA+ Experiences in Will-Writing & Estate Planning
We want to know: does the Will-writing industry truly work for everyone?

If you’re part of the LGBTQI+ community, this short anonymous survey will help us understand whether current services feel inclusive, accessible, and affordable — or if they’re still stuck in the past.

It takes just 4 minutes, and as a thank-you, you’ll get £20 off any AWAY Wills service if you choose to use us in the future.

Experiences and Barriers
If you’ve used a Will-writing service (online or offline), did you feel:

The language was inclusiveThe service assumed I was straight or in a traditional family structureThere were clear options for my gender identity and pronounsThe process felt safe and respectfulIt was affordableI felt alienated or unsure if the service applied to meNone of the above
If you’ve never used a Will-writing service, what are the reasons? (tick all that apply)

Too expensiveToo confusingI didn’t feel it was made for people like meI don’t trust the providers I’ve seenI don’t think I need one yetI don’t know where to startOther
Would you be more likely to write a Will if the cost was under £100?

Yes, absolutelyMaybe — it would remove a big barrierNo — cost isn't the main issue for meI’d only feel comfortable if it included legal review or supportI don’t knowOther

On a scale of 1–5, how inclusive do you think the legal industry is for LGBTQI+ people when it comes to the following: (1 = not inclusive at all, 5 = extremely inclusive)

	1	2	3	4	5
Language and pronouns
Family structures
Gender identity
Cultural competence
Safety and trust

Looking Ahead
Would you feel more confident using a Will-writing service if it explicitly mentioned: (tick all that apply)

Inclusive language and gender optionsLGBTQI+ family structures (e.g. co-parents, chosen family)Clear privacy and data protectionAffordable options or payment plansAI or chatbot support for answering questionsHuman checks by a qualified Will-writerOther
What features or support would help you feel more seen and included when planning your Will?
Any other thoughts or comments would be much appreciated!

Thank you! Here's £20!
Would you like £20 off our services as thanks?!
Thanks for your help! 🌟

Fill in your details below and we will be in touch to get the ball rolling.

PLEASE NOTE THIS IS OPTIONAL. If you wish to remain anonymous, we completely respect your privacy.
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LGBTQIA+ Experiences in Will-Writing & Estate Planning

Would you like £20 off our services as thanks?!