RULES FOR TICKET CANCELLATION, TRANSFER AND REFUND
If, The European Yoga Festival cancels your booking or if you as a participant cannot join as planned, the following applies:
1: CANCELLATION UP UNTIL 30 DAYS BEFORE THE EVENT STARTING DATE
Up until 30 days before the event’s starting date you can cancel your membership and get a partial refund: minus €100 administration fee per adult and €50 per child.
2: CANCELLATION LESS THAN 30 DAYS BEFORE THE EVENT STARTING DATE
Within the 30 days before the event’s starting date you can cancel your membership and get a partial refund: minus 50% of your membership price for the administration fee.
3: CANCELLATION DUE TO ILLNESS
If you cannot attend the event due to illness and have a valid doctor’s confirmation you receive a full refund, minus €20 admin fee. Note: Once the event has started, no refunds are made.
4: CANCELLATION DURING THE FESTIVAL
Once the event has started, no refunds are made. This applies also after check-in if you should fall ill or for any reason you cannot stay for the full event.
5: CHANGES TO YOUR MEMBERSHIP CATEGORY
Once a membership is purchased, it cannot be changed to another membership category where the change leads to a refund being required, e.g. from full-festival membership to a WTY only ticket . If you wish to change your membership in this way, the regular cancellation policies apply and you can make a new order. If you wish to increase the membership amount please send an email to info@3ho-europe.org
6: THE EUROPEAN YOGA FESTIVAL CANCELS YOUR BOOKING
In the unlikely event that The European Yoga Festival cancels your booking, you will receive a full refund. We intend to communicate any decision to cancel the event at least 14 days in advance, with a reservation that unforeseen circumstances may prevent us from doing so.
7: HEALTH, TRAVELS & ADDITIONAL POLICIES/GUIDELINES
It is your responsibility to do what you can to minimise the risk of infecting others. The European Yoga Festival expects you to cancel your participation if you, close to the event (or during the event itself) know, or have a valid reason to believe, that you are carrying a contagious virus. We refer to strong symptoms of for example stomach flu, influenza or COVID-19 here, diseases that may cause an immediate health risk for other participants. Our recommendation is that you purchase refundable tickets for your travel to The European Yoga Festival. Under no circumstances, such as the event being cancelled, does The European Yoga Festival cover or reimburse any costs you may have for travels or insurance. If your journey here is cancelled or if you cannot join due to travel restrictions within France or internationally, the above policy still applies.