EYF Support Form

Support Form

We are here to help. Please complete the form below and we will get back to you as soon as possible.
Name*

First NameLast Name
Spiritual Name
(optional)
Email*
Use the email address linked to your ticket order if possible.
Reason for Enquiry*
Order ID*
Found in your Ticket Tailor confirmation email, in the subject line or order summary.
Attendee Name on Ticket*
This may differ from the name above if someone else booked on your behalf.
Reason for Cancellation/Refund*
Cancellation Policy Summary
- 30+ days before event:
  Refund minus EUR 100/adult, EUR 50/child admin fee
- Within 30 days:
  Refund minus 50% of membership price
- Medical (with doctor's note):
  Full refund minus EUR 20 admin fee
- After check-in / during festival:
  No refunds
  
  View full Terms and Conditions
Doctor's Confirmation*

Required for medical cancellations to qualify for a full refund minus EUR 20 admin fee.
Cancelof
Approximate Purchase Date

DayMonthYear
Helps us locate your order and assess which cancellation tier applies.
Please provide as much information as possible*
Should be Empty: