Policy Notice – Safety of Our Team
For the safety of our cleaners, we do not enter homes or situations that present dangerous or hazardous conditions. This includes, but is not limited to:
Active infestations of pests or vermin
Presence of hazardous waste or biohazards
Unsafe structural conditions
Drug use, Violence or threatening behavior in the home
If a nominated home is found to have unsafe conditions, we reserve the right to decline or postpone the service until the environment is safe for our team.
Our goal is to provide care and support in a safe and respectful space for everyone involved.