Member Satisfaction Survey
To ensure we are providing members with an exceptional experience, we would value your feedback on the food and beverage operations at the Club.
ABOUT YOU
Gender
Male
Female
Non-binary
Prefer not to say
Age
Less than 30
31 to 50
51 to 64
65 to 74
75 or more
How long have you been a member at Coffs Harbour Golf Club?
Less than 2 years
2 to less than 5 years
5 to less than 10 years
10 to less than 20 years
20 years or more
What is your membership category?
Golfing member
House member
How often do you purchase food from the Lakes Café/restaurant?
Less than once a month
At least once a month
At least once a week
More than once a week
Everyday
I never do
What day(s) of the week do you purchase food from the Lakes Café/restaurant?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
When you purchase food from the Lakes Café/restaurant, what menu or selections are you likely to choose from? *choose all that apply
Ready to eat items in the front cabinet
Ready to eat items in the hot box
Lunch menu
Specials board
Wednesday ladies lunch menu
Friday night dinner menu
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THE LAKES CAFE/RESTAURANT
Please rate your overall satisfaction on the following -
Rows
Very satisfied
Satisfied
Unsatisfied
Very unsatisfied
Taste/quality of food
Value for money
Variety on offer
Customer service
Wait times
Café Opening Hours **see below
Please rate your overall satisfaction on the following menus -
Rows
Very satisfied
Satisfied
Unsatisfied
Very unsatisfied
I don't order from this menu
Hot Box Options
Front Cabinet
Lunch Menu
Specials Board
Friday Night Dinner
Wednesday Ladies Lunch Menu
Coffee
How likely are you to recommend the Club to family or friends? Or bring friends and family to the Club?
Not Likely
1
2
3
4
Very Likely
5
1 is Not Likely , 5 is Very Likely
How can we improve/what products or offerings would you like to see?
Please include suggestions or feedback on menus, opening hours, customer service - all respectful and constructive feedback is welcome and appreciated
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BAR DEPARTMENT
Please rate your overall satisfaction on the following -
Rows
Very satisfied
Satisfied
Unsatisfied
Very unsatisfied
Not applicable
Value for money
Variety on offer
Customer service
Wait times
Cleanliness and comfort of Clubhouse
Gaming & TAB facilities
How do you rate the following options?
Rows
Very satisfied
Satisfied
Unsatisfied
Very unsatisfied
Not applicable
Wine Options
Beer Options
Spirits Options inc. cocktails
How can we improve/what products would you like to see?
Please include suggestions and thoughts on the Clubhouse, bar, gaming and TAB facilities, beverages options etc. All respectful and constructive feedback is welcome and appreciated.
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