Objection Handling Quiz
Name
First Name
Last Name
Email
example@example.com
What should you do if you encounter an unexpected objection?
Give up and walk away
Pretend it doesn't exist and continue negotiating
Address it directly wtih the PAID framework and work with the clients to find a solution
Blame the client for the obstacle
What is the first step in effectively handling an objection?
Ignore the objection and continue with your pitch
Acknowledge the objection and pause to understand it
Arguing with the customer and telling they're wrong
Walk away from the deal entirely
What's one way to turn an objection into an opportunity to sell?
By telling the customer that they're wrong
By ignoring the objection and continuing your pitch
By addressing the objection with the PAID framework and offering a solution
By walking away from the close entirely
What's the ultimate goal of effective objection handling during a sales pitch?
To argue with the customer until they give in
To convince the customer that your product or service is perfect for them
To get the customer to buy whatever you're selling, even if it's not right for them
To build trust and credibility with the customer, so they can make the empowered decision that's right for them
How should you respond when a customer objects to the price of your product or service?
By immediately lowering the price to make the customer happy
By becoming defensive and insisting that the price is fair
By acknowledging their concern with the PAID framework
By refusing to negotiate on price and ending the conversation
True of False: the best way to handle objections is by pre-handling objections so they don't show up.
True
False
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