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Name
First Name
Last Name
Email
example@example.com
What two questions should you ask after they join?
What are you most excited about? & Why did you decide to join today instead of 6 months from now?
Are you feeling terrified? & That was a lot of money wasn't it?
Are you feeling uncertain? & Let me know if you want a refund?
Why is it important to exude confidence when closing a deal?
Because it helps you appear more knowledgeable
Because it can help you feel smarter
Because it helps build trust with the other party
Because it's more fun that way
What's one way to demonstrate confidence during a price drop?
By avoiding eye contact with the other party
By speaking in a soft, meek voice
By asking for permission to negotiate
By speaking clearly and concisely
What should you do if the customer seems hesitant to make a decision during the sales process?
Give up and move on to the next customer
Push the customer to make a decision as soon as possible
Offer additional information with the assurance or support to help the customer feel more confident
Pretend like their hesitation isn't a big deal
Why is it important to be transparent and honest during the sales process and close?
Because it's easier to make stuff up than to tell the truth
Because customers appreciate honesty and will be more likely to trust you
Because you don't really need to be honest when making a sale
Because honesty is overrated and doesn't really matter
Why is it important to ask for the sale during the sales process?
Because it makes you sound pushy and desperate
Because we can only truly help someone who enrolls to a better solution
Because asking for the sale is never necessary
How can you make the customer feel like they're making a good decision during the sales process?
By promising them the moon and the stars
By ignoring their needs and concerns
By offering them a realistic and relevant solution to their problem
By telling them that they're making a terrible decision if they don't buy from you
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