ERROR TRACKING LOG
We value your feedback.
Back
Start
ERROR LOG
Please input here the following details.
SELECT COMPANY
Please Select
PHOENIX
SIBS
GRACE
DIGITAL MEDIA
DATE
-
Month
-
Day
Year
Date
ERROR CATEGORY
Please Select
PR
ARTS
CONSIGNMENT
PULL-OUT
SOA
Select the issue that occurred
DOCUMENT NO.
Reference No. Series (ARTS)
DATE
-
Month
-
Day
Year
Date requested
NATURE OF REQUEST
Please Select
CREDIT MEMO
DEBIT MEMO
PAYMENT TRANSFER
VOUCHER FOR ADDITIONAL DISCOUNT (VAD)
ACCOUNT MANAGEMENT TEAM
Please Select
TEAM ARIS
TEAM EDNA
TEAM FERDEE / TRICIA
TEAM GINA
TEAM GNL
TEAM LUZON -HOUSE
TEAM ROMEE - NCR
TEAM ROMEE - REGION
TEAM TRICIA - NCR
TEAM CEBU
TEAM WVDC
TEAM PAUL
TEAM REGION 8 & BOHOL
CUSTOMER CODE
Please provide the specific code.
CUSTOMER NAME
CUSTOMER ADDRESS
A detailed address is not required.
IN-CHARGE TEAM
Please Select
AR
AMT
CRD
AR TEAM MEMBER
Please Select
ANALYN
ANGELINE
AVEL
BRITNEY
CAREN
DAN
EUNESS
KAREN
JAYPEE
JOSHUA
JUDY
MALOU
MELLY
SHAI
PEARL
Others
ERROR DETAILS:
NO / INCORRECT SCHOOL YEAR
NO / INCORRECT SCHOOL CODE
SYSTEM ERROR
Others
RESPONDENT'S EMAIL
*
Respondent’s Email Classification
RECIPIENT'S EMAIL
Designated Email Address
Browse Files
Drag and drop files here
Choose a file
Please upload your attachment in this section
Cancel
of
REMARKS
Remarks for error details.
CONSIGNMENT MLA
DATE
-
Month
-
Day
Year
Date of delivery
CUSTOMER CODE
Please provide the specific code.
CUSTOMER NAME
CUSTOMER ADDRESS
A detailed address is not required.
AR TEAM MEMBER
Please Select
ANALYN
ANGELINE
AVEL
CAREN
DAN
EUNESS
KAREN
JAYPEE
JOSHUA
MALOU
SHAI
Others
IN-CHARGE TEAM
Please Select
AR
AMT
WAREHOUSE
SIMU
IT
ERROR DETAILS:
CUSTOMER CODE - NO / INCORRECT
DISCOUNT DISCREPANCY
PRICE DISCREPANCY
QUANTITY DISCREPANCY
SYSTEM ERROR
Others
RESPONDENT'S EMAIL
*
Respondent’s Email Classification
RECIPIENT'S EMAIL
Designated Email Address
Browse Files
Drag and drop files here
Choose a file
Please upload your attachment in this section
Cancel
of
REMARKS
Remarks for error details.
PRODUCT TYPE
Please Select
PRINTED
E-BOOK
ARALINKS
GRACE
PELS
Please provide the product details in the remarks section
PR DATE
-
Month
-
Day
Year
Date of collection
PR. NUMBER
ACCOUNT MANAGEMENT TEAM
Please Select
TEAM ARIS
TEAM EDNA
TEAM FERDEE / TRICIA
TEAM GINA
TEAM GNL
TEAM LUZON -HOUSE
TEAM ROMEE - NCR
TEAM ROMEE - REGION
TEAM TRICIA - NCR
TEAM CEBU
TEAM WVDC
TEAM PAUL
TEAM REGION 8 & BOHOL
IN-CHARGE TEAM
Please Select
AR
AMT
AR TEAM MEMBER
Please Select
ANALYN
ANGELINE
AVEL
CAREN
DAN
EUNESS
KAREN
JAYPEE
JOSHUA
JUDY
KRISTIN
MALOU
SHAI
Others
CUSTOMER CODE
COLLECTORS NAME
*
Please Select
ALLAN SALCEDO
ALLEN CERIN
AMADO CIDRO
ARIS RAMOS
ARJAY SIGUA
ASHLEY MUNSAYAC
BUTCH SEÑERES
CARLOS IBIAS
CYRON PENALBA
DANIFHER PARAGAS
DOMINADOR UBONGEN
EDNA SANTOS
EDGAR ARUCAN
EMILY SELVES
FELICIANO PANIS
FERDINAND SORIANO
FREDERICK DEL PILAR
GINA SORIANO
JAIME JACOB
JAKE QUINES
JEFFERSON SAPITOLA
JEFFREY BELISON
JEFFRY CABRERA
JENNIFER CANDA
JENNIFER HIPOLITO
JOHN BELTRAN
JOJO TOLENTINO
JONJON JARABE
JORDAN CORPUZ
JOSEPH AGUSTIN
LEANDRO DE CASTRO
LEMUEL DAQUIOAG
LEONARD CABUYADAO
LEONILA CRUZ
LESTER TALANAY
LOVELY CASTILLO
MAFFI ASINJO
MARK MIRANDA
MARVEL BAYOG
MELINDA CANDELARIO
NICKO ORALE
PAUL TAMAYO
RAYMOND MANINGAS
ROBERT APOLINAR
RONA JACOB
ROLDAN DESPA
RYAN DE JURAS
TRINIDAD MANLANGIT
VIC ABALOS
CUSTOMER NAME
CUSTOMER ADDRESS
A detailed address is not required.
NUMBERS OF ERROR
Please Select
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
ERROR DETAILS:
NO / INCORRECT SCHOOL CODE
NO / INCORRECT SCHOOL YEAR
INCORRECT PAYEE
INCORRECT CHECK DATE
NO CHECK SIGNATORY
NO PR DATE
CHECK AMOUNT & WORDS DISCREPANCY
SPECIAL CHARACTER
POOR PR IMAGE
NO DEPOSIT SLIP
NO PAYMENT STATUS (FULL/PARTIAL)
SYSTEM ERROR
2307
HARD-TO-READ HANDWRITING
Others
RESPONDENT'S EMAIL
*
Respondent’s Email Classification
RECIPIENT'S EMAIL
Designated Email Address
Browse Files
Drag and drop files here
Choose a file
Please upload your attachment in this section
Cancel
of
REMARKS
Remarks for error details.
PULL-OUT TRANSACTION NO.
ex. POUT-001
DATE
-
Month
-
Day
Year
Date of pull-out
CUSTOMER CODE
Please provide the specific code.
ACCOUNT MANAGEMENT TEAM
Please Select
TEAM ARIS
TEAM EDNA
TEAM FERDEE / TRICIA
TEAM GINA
TEAM GNL
TEAM LUZON -HOUSE
TEAM ROMEE - NCR
TEAM ROMEE - REGION
TEAM TRICIA - NCR
TEAM CEBU
TEAM WVDC
TEAM PAUL
TEAM REGION 8 & BOHOL
CUSTOMER NAME
CUSTOMER ADDRESS
A detailed address is not required.
IN-CHARGE TEAM
Please Select
AR
AMT
WAREHOUSE
SIMU
IT
AR TEAM MEMBER
Please Select
ANALYN
ANGELINE
AVEL
CAREN
DAN
EUNESS
KAREN
JAYPEE
JOSHUA
JUDY
MALOU
SHAI
Others
ERROR DETAILS
CERTIFICATION OF PULLOUT - NO TAGGING
CLIENT SIGNATURE
PRICE DISCREPANCY
QUANTITY DISCREPANCY
SYSTEM ERROR
Others
RESPONDENT'S EMAIL
*
Respondent’s Email Classification
RECIPIENT'S EMAIL
Designated Email Address
Browse Files
Drag and drop files here
Choose a file
Please upload your attachment in this section
Cancel
of
REMARKS
Remarks for error details.
ACCOUNT MANAGEMENT TEAM
Please Select
TEAM ARIS
TEAM EDNA
TEAM FERDEE / TRICIA
TEAM GINA
TEAM GNL
TEAM LUZON -HOUSE
TEAM ROMEE - NCR
TEAM ROMEE - REGION
TEAM TRICIA - NCR
AR TEAM MEMBER
Please Select
ANALYN
ANGELINE
AVEL
CAREN
DAN
EUNESS
KAREN
JAYPEE
JOSHUA
JUDY
MALOU
SHAI
Others
CUSTOMER CODE
Please provide the specific code.
CUSTOMER NAME
CUSTOMER ADDRESS
A detailed address is not required.
RESPONDENT'S EMAIL
*
Respondent’s Email Classification
RECIPIENT'S EMAIL
Designated Email Address
Browse Files
Drag and drop files here
Choose a file
Please upload your attachment in this section
Cancel
of
REMARKS
Remarks for error details.
Submit
Clear All Answers
Should be Empty: