Complaints Form

CFT recognises that from time to time, the Association's services, programs or decisions may not meet the expectations of all members or supporters. Our Complaints Handling Policy ensures that any concerns or complaints are addressed fairly, promptly and respectfully.

CFT values feedback to enable learning, making improvements and ensuring continual improvement. The policy outlines our approach to receiving, managing and resolving complaints consistently and promptly in alignment with the Association’s values and stakeholders' expectations. You can read the policy here.

Name of person making the complaint *

First NameLast Name

Address*

Street Address

Street Address Line 2

CityState

Post Code

Email address *

Confirmation Emailexample@example.com

Mobile Number*

If the person making the complaint wishes for an advocate or support person to assist them with this process please put their details here

Name

Street Address Line 2

Relationship

Mobile Number

Email

example@example.com

Please provide details of your complaint*

Please detail any steps that you have already taken to resolve the complaint*

Please detail any relevant conversations or other communications you may have had with representatives of Cystic Fibrosis Tasmania that may be relevant*

Please state clearly the outcome that you are seeking*

Is there anything else you would like to share with us? If so, please use this space

Please upload any supporting documentation such as emails or other documents.

DECLARATION

I declare that all information I have provided to Cystic Fibrosis Tasmania is true and accurate. I acknowledge that I have read CFT's Complaint Handling Policy and understand the process that will be followed in its assessment.

E-Signature Name*

Date*

Date

COMPLAINTS FORM