Member Experience Survey
Thank you for visiting our branch! Please tell us how we did by taking our quick survey.
Were you greeted when you entered the branch?
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Yes
No
Were you helped pretty quickly when you arrived?
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Yes
No
How was the interaction with our team?
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Did our team take care of everything you needed?
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Yes
No
If you answered "No" to the above question, please explain.
Did our team clearly answer any questions you may have asked?
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Yes
No
If you answered "No" to the above question, please explain.
How did you find the overall feel of the branch (things like cleanliness, layout, or accessibility)?
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On a scale of 1 to 10, how likely are you to recommend us to a friend or family member based on your visit?
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Not Likely
1
2
3
4
5
6
7
8
9
Extremely Likely
10
1 is Not Likely, 10 is Extremely Likely
Is there anything we could’ve done to make your visit even better?
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Please share what you thought about the overall experience below.
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Staff Name
*
Please Select
Vanessa R
Sue S
Lisa T
Barbara P
Lennis J
Norma D
Tia C
Adriana J
Marisol J
Jacqueline S
Lavonda P
Dulce S
Mariah B
Chimagna/Maggie T
Anabel V
Mercedes H
Desirae H
Nikki P
Shawntay W
Jacqueline C
Ericka W
Gina W
Guadalupe P
Saul P
Samantha R
Don’t Remember Staff Name
Branch location
*
Please Select
Pulaski
Evergreen Park
Hyde Park
Member Name
*
First Name
Last Name
Member Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Submit
Should be Empty: