Loan Experience Survey
Thank you for trusting Vicinity Credit Union with your financing needs! Please tell us how we did by taking our quick survey.
What type of loan did you apply for?
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Was the loan application process easy to understand and complete?
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Yes
No
If you answered "No" to the above question, please explain.
How was the communication from our team? Did you feel kept in the loop throughout the process?
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Was everything explained clearly and did you get answers to your questions?
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Yes
No
If you answered "No" to the above question, please explain.
How quickly did you hear back about your loan application?
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Please Select
Same Day
Next Day
Two Days
Three Days
4+ Days
Is there anything we could’ve done to make the process smoother or more helpful?
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If you were telling a friend about your loan experience with us, how would you describe it?
Staff Name
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Please Select
Vanessa R
Sue S
Lisa T
Barbara P
Lennis J
Norma D
Tia C
Adriana J
Marisol J
Jacqueline S
Lavonda P
Dulce S
Mariah B
Chimagna/Maggie T
Anabel V
Mercedes H
Desirae H
Nikki P
Shawntay W
Jacqueline C
Ericka W
Gina W
Guadalupe P
Saul P
Samantha R
Don’t Remember Staff Name
Member Name
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First Name
Last Name
Member Phone Number
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Please enter a valid phone number.
Format: (000) 000-0000.
Submit
Should be Empty: