A&E Noble Care Agency - Employment Pre-Requisite Exam
Please complete all questions to the best of your ability. This test is designed to assess your basic skills in math, reading comprehension, and general workplace knowledge. Select the correct answer for each question. No calculators allowed.
Full Name
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First Name
Last Name
Email Address
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example@example.com
Phone Number
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Please enter a valid phone number.
Format: (000) 000-0000.
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Section 1: Math Skills
You have 8 clients, and each needs to be visited twice a week. How many total visits are required in one week?
10
12
16
20
If a client’s medication costs $15.75 and you buy 3 bottles, what is the total cost?
$31.50
$47.25
$45.00
$50.25
You start your shift at 8:30 AM and end at 4:45 PM. How many hours and minutes did you work?
7hrs 15 mins
8hrs 15 mins
8hrs 45 mins
9hrs 15 mins
A client’s bill is $120. If they pay $45 now, how much is left to pay?
$65
$70
$75
$80
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Section 2: Reading Comprehension
Read the following passage and answer the questions below: At A&E Noble Care Agency, our mission is to provide compassionate and high-quality care to individuals in need. We believe in treating every client with respect, dignity, and kindness. Our team members are dedicated to ensuring clients feel supported, safe, and valued.
What is the mission of A&E Noble Care Agency?
To provide low-cost services
To provide compassionate and high-quality care
To offer only medical services
To focus only on physical health
Which values does the agency emphasize?
Respect and dignity
Profit and efficiency
Speed and quantity
Speed and quantity
How does the agency ensure clients feel supported?
By providing food services
By being dedicated and caring
By working fewer hours
By limiting interactions
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Section 3: Workplace Knowledge
Why is punctuality important in a care agency setting?
It shows respect for clients
It helps avoid overtime
It reduces paperwork
It allows more breaks
If you are unsure how to perform a client care task, what should you do?
Guess and try it
Ask a supervisor
Avoid doing it
Search online only
Why is confidentiality important when working with clients?
It protects client privacy
It prevents extra work
It speeds up services
It avoids training
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Section 4: In-Home Support Knowledge
What does ISP stand for in a care setting?
Individual Service Plan
Internal Safety Policy
Individual Safety Program
In-Home Support Plan
What is the main purpose of an ISP?
To plan vacations
To outline goals and supports for a client
To manage staff payroll
To schedule agency meetings
What is skill building?
Teaching clients to improve daily living skills
Building physical structures
Enforcing rules only
Filing agency paperwork
Which of the following is an example of skill building?
Helping a client learn to cook
Cleaning the agency office
Attending staff meetings
Driving to the grocery store
Why is documentation important in in-home support?
To track client progress and ensure accountability
To increase paperwork
To replace staff communication
To store unused information
If a client refuses a planned activity, what should you do?
Force them to do it
Respect their choice and offer alternatives
Ignore them
Cancel all activities for the week
What is one way to promote client independence?
Do everything for them
Encourage them to try tasks with support
Avoid giving them new challenges
Limit their choices
What does confidentiality mean in in-home support?
Sharing information with everyone
Keeping client information private
Only telling family members
Writing everything online
Why is building rapport with a client important?
It helps build trust and cooperation
It reduces training needs
It eliminates documentation
It increases work hours
If you notice signs of abuse, what is the first thing you should do?
Report it to the proper authorities or supervisor
Confront the suspected person immediately
Wait to see if it happens again
Post about it on social media
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