Exchange Request

Exchange Request

We’re here to make your exchange as fuss-free as your comfiest pair of PJs and loungwear. This form takes just 2 minutes to complete — simply fill in the details below and we’ll take it from there.
Kindly make sure:
- Your item is in original condition
- Tags are still attached
- You’ve read our FAQ on returns & exchanges for full policy details
Once submitted, our team will get back to you within 1-2 working days.
Name*

First NameLast Name
Email*
Please use the email linked to your order so we can find it easily.
Order Number*
You’ll find this in your confirmation email.
Item(s) to exchange:*
Please include the size and colour purchased for clarity.
Upload a photo of the item(s):*

Tags must be clearly visible and intact.
Cancelof
Item(s) you'd like to change to:*
Preferred exchange method:*
You may find more details of all available methods of exchange/return in our FAQ. Please note that for all Sale orders, we only accept in-person exchanges.
If you picked in-person exchange:
Preferred location:

Warehouse: 38 Ang Mo Kio Industrial Park 2, Singapore 569511Rawbought's Office: 108 Robinson Road, #10-01, Singapore 068900
Our team will reach out to arrange an appointment once your items are ready at the warehouse/office.
If you picked PUDO drop-off or pick-up from doorstep:
Preferred postal code:
You may enter a postal code near your shipping address or any other convenient location. If you've picked pick-up from doorstep, please ensure that someone is at home as there is no allocated time available.
By submitting this form, you acknowledge that you’ve read our Returns & Exchanges FAQ, which answers common questions and helps us assist you faster.

Once we receive your request, our team will get back to you within 1–2 working days to guide you through the next steps via customerservice@rawbought.com or Whatsapp +65 8725 6066.

Your comfort’s our priority, even when it comes to exchanges.
Should be Empty:

Exchange Request

If you picked in-person exchange:

If you picked PUDO drop-off or pick-up from doorstep: