Exchange Request Logo
  • Exchange Request

    We’re here to make your exchange as fuss-free as your comfiest pair of PJs and loungwear. This form takes just 2 minutes to complete — simply fill in the details below and we’ll take it from there.
  • Kindly make sure:

    • Your item is in original condition
    • Tags are still attached
    • You’ve read our FAQ on returns & exchanges for full policy details

     
    Once submitted, our team will get back to you within 1-2 working days.

  • If you pick in-person exchange:

  • If you chose in-person exchange, you may choose between the following locations:
    1. Warehouse: 38 Ang Mo Kio Industrial Park 2, Singapore 569511
    2. Office: 108 Robinsons Road, Singapore 068900

    Please do make an appointment with us so that we can have your items ready for your exchange.

  • If you pick PUDO drop-off or pick-up from doorstep:

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • By submitting this form, you acknowledge that you’ve read our Returns & Exchanges FAQ, which answers common questions and helps us assist you faster.

    Once we receive your request, our team will get back to you within 1–2 working days to guide you through the next steps via customerservice@rawbought.com or Whatsapp +65 8725 6066.

    Your comfort’s our priority, even when it comes to exchanges.

  • Should be Empty: