Learner Support Ticket Request
Name
First Name
Last Name
E-mail
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-00000.
Which course is this for?
If you are locked out, please advise which module
Ticket Type
Tutor Call Back Support
Locked Out - module needs to be unlocked
Password reset
Course Issue - fix up required in course or workbook ie: spelling error, flow etc.
Voice or AI Recording - issues with sound etc. please advise course, module and time at which issue occurs.
Course Extension (not available for Diplomas)
Re-sit of Final Assessment
Other
Priority
Low - General questions, minor issues, no urgency
Medium - Needs attention soon, affects workflow but not critical
High - Urgent issue, blocking work or causing significant disruption
Upload a file ie. screenshot, completed workbook or assignment.
Upload a File
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