Customer Satisfaction Survey
Thank you for taking the time to complete our customer satisfaction survey. Your feedback is incredibly valuable to us as it helps us improve our services, strengthens our team trainings and ensure we are meeting your expectations! We truly appreciate your support and opportunity to serve you!
What day did you visit PLX Nutrition?
-
Month
-
Day
Year
Date
What time of day did you visit us?
Morning (7a-12p)
Evening (12p-5p)
Weekend (9a-3p)
BUSINESS OPERATIONS & IMPROVEMENT
How often do you visit us?
Please Select
Daily
Weekly
Monthly
Rarely
How did you originally hear about us?
Please Select
Family or Friends
Social Media
Event
Local Business
Were you greeted upon entering our location?
Cleanliness
1
2
3
4
5
Menu & Prices
1
2
3
4
5
Please rate your overall satisfaction with our store.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
CUSTOMER SATISFACTION
Service Quality
1
2
3
4
5
Product Quality
1
2
3
4
5
Would you recommend us to others?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
What was the best part of your visit?
EMPLOYEE TRAINING & QUALITY SERVICE
How friendly and welcoming was our team?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Did our team go above and beyond to service you?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How confident are you in our team’s knowledge on product/service?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
OPEN FEEDBACK & CRITIQUES
Was there anything that frustrated or disappointed you during your visit?
If you could change one thing about our business, what would it be and why?
Is there anything that we could do to make your visit more personal or memorable?
Any additional comments or suggestions for us?
Thank you again for taking the time to provide us with some amazing and honest feedback! We will take everything into consideration as we continue to grow and make our business the BEST it can be!
See you soon!
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