Client onboarding form
If you have multiple pets, please fill out one form per pet.
Owner information
Owners name
First Name
Last Name
Phone number
Email
example@example.com
Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Emergency contact should you be unavailable (name and phone)
Pet details
Pet name, age, breed, sex
Pet(s) date of birth
Vet details (clinic name, phone, address)
Pet(s) insurance details
Vaccination status up to date
Yes
No
Worming up to date
Yes
No
Spayed/neutered?
Yes
No
Any past surgeries or injuries?
Yes
No
Is your pet house-trained?
Yes
No
Is your pet/dog happy traveling in a car?
Yes
No
If yes to 'any past surgeries or injuries', please provide details
Are there any health concerns, medications, or vaccination schedules we should know about? How should medications be administered (name of medication/dose/frequency)?
Feeding schedule, diet (food type - raw/kibble etc), amounts, brand, restrictions)
Does your pet have any allergies we should be aware of?
Is your pet(s) allowed treats while in our care?
Yes
No
Exercise needs and preferred activities, plus favorite toys, games, or comfort items
Sleeping/resting arrangements (crate, bed, free roam)
Can your dog walk off-lead?
Yes, good recall
Medium, only good when no other dogs/people around
No, bad recall
Between 1-5 how good is your dogs recall? 5 being perfect
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Commands known
Behavioral quirks
Fearful
Anxious
Reactive
Resource guarding
Separation issues
Aggression
Destructive behavior
Escaping or roaming tendencies
Hyperactivity / overexcitement
Eating non-food items
Behavioral quirks: please provide details
How is your pet with other animals?
Friendly
Neutral
Reactive
History of incidents
Excessive barking
Fearful
Any known triggers
Loud noises
Strangers
Certain animals or breeds
Children
How does your pet behave around other animals? Please include any history of reactivity, and note any triggers in specific environments or situations.
Restrictions or household rules (e.g. furniture, no jumping)
Anything else we should know?
How did you hear about Pets & Places?
Are you happy for pictures of your pets to be used as promotional material?
Yes
No
Disclaimer
By submitting this form, you confirm that the information provided is correct and complete, including all past behaviors, known triggers, or incidents involving your pet. We’ll use this information to give your pet the best care possible while they’re with us. While we take every precaution to keep your pet safe and happy, accidents or illnesses can occasionally happen. You also confirm that your pet’s vaccinations, worming, and any necessary medical treatments are up to date, and you give permission for us to seek veterinary care if an emergency arises and you cannot be reached. Additionally, you acknowledge and agree to our pick-up and drop-off policies, including times, fees, and any other procedures.
Submit
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