At Fredericksburg Christian Health Center (FCHC), we believe that mutual respect between patients and healthcare providers is essential for quality care. This document outlines your rights and responsibilities as a patient. Copies are posted in our waiting areas and are available upon

Be treated with dignity, respect, and compassion. Have your medical records and health information kept confidential. Be informed of and decline participation in any research without affecting your access to

Receive clear and accurate information about your diagnosis, treatment options, risks, and expected outcomes. Request reasonable alternatives for care or treatment. Seek a second opinion about your diagnosis or treatment plan. Be actively involved in decisions regarding your health care.

Receive information about available services and how to access them.

Be informed of any legal requirements that apply to your care or screening. File complaints or appeals without fear of retaliation. Involve your family in your care, if you wish.

Your Responsibilities as a Patient

Providing complete and honest information about your health condition to help ensure accurate diagnosis and treatment. Asking questions if you do not understand something about your condition or treatment. Treating healthcare staff and other patients with courtesy and respect. Canceling or rescheduling appointments at least 24 hours in advance so another patient can

Paying your bills or filing insurance claims promptly. Using prescriptions and medical devices only as prescribed and only for yourself. Notifying your provider if your condition worsens or if you experience an unexpected

Following the care plan provided by your doctor, nurse, or volunteer, including scheduling follow-up appointments as needed. Requesting routine medication refills at least 24 to 48 hours in advance.

Scheduling follow-up or well-check visits 2-3 weeks in advance-or ideally-before leaving your current appointment.

*Please note: If you miss or cancel your appointment on the same day, you will be charged a $50.00 fee.

Medication Refills Reminder:* The on-call physician will not refill routine prescriptions, controlled substances, or antibiotics after hours or on weekends. It is your responsibility to request refills during regular

Thank you for your cooperation. If you have any questions, please speak with the receptionist.