Terms & Conditions of Trading
These terms lay out how Urban Events operates, what we expect from traders, and what you can expect from us in return.
This is a professionally run event with high standards expected from ourselves and our traders — the best way to protect everyone’s experience is by being upfront.
Please read the terms carefully. Applying means you’ve understood and agreed to everything here.
1. GENERAL CONDITIONS
Unless stated otherwise, trading will be an outdoor event. All events are subject to final licensing and permissions. Fermanagh Feast & Folk Festival reserves the right to cancel or modify the event due to circumstances beyond our control (e.g. weather, safety, venue or local authority requests). We are not liable for loss of income or costs incurred in preparation for cancelled or altered events.
2. TRADING SPACES
Each stall-based trader is allocated a 3x3 metre trading space. If more than 3x3 metres is required, this must be detailed on your application form and agreed with the organisers in advance.
This does not apply to food trucks or catering vans, which will be allocated space based on vehicle dimensions and access.
Fermanagh Feast & Folk Festival will determine all layouts and locations to suit venue flow, safety, and weather conditions.
3. PERMITTED SETUPS
You may trade from:
A food truck or catering trailer
A commercial-grade, reinforced aluminium shelter
A traditional-style market stall
You may either bring your own setup or hire infrastructure from Fermanagh Feast & Folk Festival.
If bringing your own shelter (not applicable to food trucks or catering vans):
It must not exceed 3x3m
Must be weighted with minimum 12kg per leg
Must be waterproof, secure, and suitable for varied weather
Domestic gazebos or pop-ups will not be accepted
4. INFRASTRUCTURE HIRE
Traders who hire infrastructure from Urban Events will receive a covered 3x3 metre trading space. The exact configuration of hired shelters (standalone or modular) depends on the site layout and will be adjusted based on what works best for safety, visibility, and flow.
All hired shelters include:
Back and side panels (front open-facing)
Integrated shelter lighting
Setup and takedown by our team
If you require them, the supply and hire of tables, chairs, and power, if required, must be booked separately.
Corner trading spaces (with two open frontages) can be requested at the application stage, but are not guaranteed.
5. PRODUCTS
You may only sell the items approved in your application. We do not allow:
Mass-produced or imported stock
MLM representatives or products
Candy floss, slushies, dinky donuts, or similar mass-produced, low-cost novelty items.
Replica weapons or counterfeit goods
Alcohol (subject to approval at application stage)
Live animals or animal sales
Offensive or discriminatory content
Political or religious promotional materials
Hot food traders must endeavour to include at least one vegan or vegetarian menu item unless clearly explained in the application why this is not suitable or possible for your offering.
6. WASTE, WATER & SITE SERVICES
Traders must take all of their own waste (eg packaging, food waste, debris) away with you. On-site bins are for customer-generated waste only.
Under no circumstances are waste oil, water or other liquid products to be disposed of down public drains. Any trader found to have violated this condition of trading will have their details passed to environmental health officials and will not be permitted to trade with Night Market in the future. In addition, any existing bookings with Urban Events (the operator of Fermanagh Feast & Folk Festival) will be cancelled without refund.
A £20 cleaning fee applies to any trader who leaves behind waste, packaging, or debris.
Potable water is not provided onsite — please bring your own clean water supply for food handling or hygiene needs.
7. HEALTH & SAFETY
Traders must ensure their setup is safe, stable, and compliant with health and fire regulations. This includes:
Clear signage for hot equipment or allergen risks
Fire extinguishers (where required)
Reinforced shelter with weights
Proper cable management
PAT/Gas certificates (where applicable)
Submission of valid insurance, risk assessment, and method statement in advance
We reserve the right to modify, restrict, or remove setups that are deemed unsafe or non-compliant.
8. INSURANCE & DOCUMENTATION
You must submit the following before the event:
Public liability insurance (£5M minimum)
Food hygiene certificate (if applicable)
PAT test and/or gas safety certificates
Risk assessment & method statement
Proof of registration with environmental health (for food vendors)
Traders without valid documents will not be permitted to trade.
9. INCLUSION & EXPRESSION
We are committed to maintaining a neutral and inclusive trading environment where all traders and visitors feel welcome and respected. By agreeing to trade at our events, traders acknowledge and accept the responsibility to ensure that their products and conduct are appropriate for a diverse, mixed community setting. Traders must respect the cultural, religious, and community traditions of others and ensure that no products or materials offered for sale could reasonably be considered offensive, discriminatory, or disrespectful.
We reserve the right to request the immediate removal of any items or behaviour deemed inappropriate, and failure to comply may result in removal from the event without refund. All traders are expected to engage with fellow traders, customers, and staff in a spirit of mutual respect, upholding the values of a neutral and welcoming marketplace.
10. Space Confirmation & Payment Terms
Trading spaces are not confirmed until full payment has been received. Once a space has been offered, vendors have 15 working days to make payment in full to secure their place at the event.
If payment is not received within this timeframe, the offer will be withdrawn, and the space may be offered to another trader on the reserve list.
Extensions or alternative payment arrangements may be made, but only at the discretion of Fermanagh Feast & Folk Festival and must be agreed in writing in advance.
11. CANCELLATION & REFUND POLICY
If Urban Events cancels the event in full, full refunds will be issued within 2 working days of notification, with funds reaching your account within 10 working days.
If the event is rescheduled, trader bookings will automatically transfer to the new date. Should you be unable to attend the rescheduled date, you must inform us in writing by 5pm on the 3rd working day after notification to receive a full refund.
Refunds do not cover any unrecoverable third-party or preparation costs, including travel, accommodation, stock, or staffing.
Urban Events accepts no liability for financial loss resulting from cancellation, rescheduling, or changes due to external circumstances beyond our control. We do not issue refunds for trader cancellations, no-shows, or adverse weather unless the event is cancelled in full.
12. WEATHER CONTINGENCY
Trading is an outdoor event. As such, it is designed to proceed in wind, rain, and chilly conditions, and traders should come fully prepared for this.
In cases of poor weather:
The site layout may be adjusted for safety and comfort
Trading may be relocated indoors, if a space deemed suitable by the organisers is available.
Hired infrastructure will be reinforced and adapted accordingly
Live entertainment, seating, or staging may be moved or adapted
Cancellation or rescheduling of the event will occur in cases of extreme or dangerous weather where the quality of the event or public safety is compromised.
13. Trader Conduct: Set-Up, Trading & Take-Down
Traders are required to adhere to the following rules throughout set-up, trading hours, and take-down at Fermanagh Feast & Folk Festival :
Arrive at your allocated set-up time and follow all instructions from event staff and partners.
Comply fully with all rules for vehicle access and removal of vehicles. This includes strict adherence to allocated timings and routes.
All stalls must be manned and trading for the entire duration of the event.
Early departure is not permitted, regardless of stock levels or sales performance. In the event of an unforeseen circumstance requiring early exit, prior approval must be obtained from the event coordinator or a senior event staff member.
Follow all vendor parking instructions with regard to parking locations and wait times.
All vehicle, parking, and access details will be provided in your set-up pack, issued approximately 72 hours before the event.
Traders are expected to conduct themselves in a professional, cooperative, and respectful manner at all times. This includes being responsive to event staff and amenable to last-minute changes that may arise due to circumstances beyond the organiser’s control.
Any trader found in breach of one or more of these rules will be subject to a £25 fine and will be prohibited from participating in any future Fermanagh Feast & Folk Festival events and other events organised, managed, or delivered by the same event team until the fine has been paid in full.
14. Trader Promotion Requirement
All traders are required to actively support the promotion of Fermanagh Feast & Folk Festival by:
Sharing event promotional materials provided by the organisers.
Promoting their attendance at the event on their own social media channels in the lead-up to the event.
Tagging the official event accounts where applicable.
Promotional materials will be sent in advance and traders are expected to help generate interest and awareness to support the success of the event for all involved.
15. Professional Conduct Online & Social Media Policy
Applicants must maintain a professional and respectful approach at all times.
Negative, defamatory, or disparaging comments about Fermanagh Feast & Folk Festival, its organisers, staff, fellow traders, or attendees are not permitted on social media or any public platform. This includes, but is not limited to, posts, comments, stories, interviews or reviews that could harm the reputation of the event or those involved.
All concerns or complaints must be raised in writing using the contact details provided. Successful applicants will receive a Complaints & Grievance Procedure outlining how to formally raise any issues or concerns.
Breaches of this policy will result in:
Immediate removal from current or future events organised or managed by Fermanagh Feast & Folk Festival or delivered by the same event team.
A formal ban from trading at Fermanagh Feast & Folk Festival events and any other events organised, managed, or delivered by the same event team.
Legal action in cases of defamation or reputational harm.
These rules apply to all applicants, whether successful or not. Any queries can be directed through the contact details provided or via www.omagheats.com
16. Code of Conduct & Zero Tolerance Policy
Urban Events is designed to be a fun, enjoyable, and inclusive experience for everyone involved — from traders and event staff to partners, performers, and the public. To protect that atmosphere and uphold our duty of care, we operate a strict zero tolerance policy on the following behaviours:
Bullying or harassment of any kind
Discrimination, including on the basis of race, sex, gender, sexuality, religion, disability, age, or background
Aggressive, threatening, or violent behaviour, including swearing or abusive language directed at event staff, traders, or participants — whether in person, over the phone, or via email, text or social media
Inappropriate or harmful conduct on social media, especially where it targets or harasses staff, vendors, or members of the public
This policy applies to all vendors, staff, contractors, and participants and covers any incidents that occur during the event, in communications related to the event, or outside of the event where individuals are connected through their involvement with Urban Events.
This approach is in line with:
The Protection from Harassment (Northern Ireland) Order 1997
The Offences Against the Person Act 1861
The Communications Act 2003 (Section 127) — covering offensive messages via phone, email or social media
The Equality Act 2010 (and its application under the Northern Ireland Act 1998) — protecting against discrimination and requiring equal treatment in services and employment
Common law protections against threatening behaviour, abuse, and breach of the peace
Any breach of this policy will result in one or all of the following actions:
Immediate removal from the event site
Cancellation of current and future bookings with no refund
Referral to the PSNI where behaviour may constitute a criminal offence
We take this seriously — while at work everyone deserves to feel safe, respected, and supported.
By applying to trade or work with Urban Events, you agree to uphold this standard at all times, both at the event and in any connected settings.