Whistleblower/Complaints

Today's Date

DayMonthYear
2 digit day, 2 digit month, 4 digit yearToday's Date
Whistleblower/Complaints

Please note: Our Human Resources Officer will only share your feedback with others in the organisation if you explicitly authorise it through the checkboxes below. You can also choose who you'd like this feedback form to be directed to. It's completely okay to raise a concern or make a complaint about Meals on Wheels Tasmania. Doing so can help improve the quality of care and assist others facing similar issues. You can choose to make your complaint confidentially or anonymously if you prefer.
What type of feedback would you like to give?

Other
Who should we share this feedback with? You can select multiple options (Note: your information will only be shared with the selected individuals).

Other
If you selected a Board Member, please choose from the below options:
If you selected Branch Coordinator, please select one of the following:
Open Complaint - If you submit an open complaint:
- we'll know your identity and contact details
- the person/service provider will know your identity
- we'll keep you informed about the progress and outcome of your complaint
- you'll be able to provide us with more information
- you'll have the right to review any decision made in relation to your complaint.
Confidential complaint - If you submit a confidential complaint:
- we'll know your identity and contact details
- we won't disclose your identity to the person/service provider when we discuss your complaint with them
- we'll keep you informed about the progress and outcome of your complaint
- you'll be able to provide us with more information
- you'll have the right to review any decision made in relation to your complaint.
Anonymous/Whistleblower complaint - If you submit an anonymous complaint:
- we won't know your identity
the person/service provider won't know your identity
- we won't be able to keep you informed about the complaint’s progress or outcome
- you won't be able to provide more information about your complaint
- you won't have the right to review any decision made in relation to your complaint.

Your details

First NameLast Name
Phone Number

Area CodePhone Number
Please provide your email address or mailing address below.
Email
example@example.com
Postal Address

Street Address

Street Address Line 2

SuburbState

Postal Code
How would you like us to contact you about your complaint?
My complaint is about:
Details of the individual this form is being completed for or about

First NameLast Name
Date of birth

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
Phone Number

Area CodePhone Number
Tell us about your complaint. If you need more space, attach a separate document below.
Attach a separate document about your complaint

Cancelof
Have you raised your complaint directly with someone at Meals on Wheels Tasmania?

Click here to name person.
Please provide any further information that has not been captured above.
Should be Empty: