Community Needs Assessment Survey
This survey gathers community and stakeholder input to guide the implementation of the LATCH Line and the Comprehensive Lactation Support Directory—two new statewide breastfeeding support tools funded through the California Breast Cancer Research Program (CBCRP). The tools include (1)The Comprehensive Lactation Support Directory – a multilingual resource connecting families to culturally responsive lactation services statewide and (2)The LATCH Line – a multilingual warmline offering real-time, non-emergency breastfeeding support and referrals from trained lactation professionals. All questions are anonymous. Your feedback will help us co-create culturally relevant and accessible resources for California families.
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Qualifying Question
Do you currently live or work in California? (This survey is open only to CA residents).
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Please Select
Yes
No
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Section 1: About You
Which best describes your role? (Select all that apply)
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Parent or caregiver
Lactation counselor or consultant
Medical provider
Breastfeeding coalition representative
Community advocate
Other
What is your zip code? (Optional)
What racial or ethnic communities do you identify with? (Select all that apply)
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Black or African American
Latino/a or Hispanic
Native American or Alaska Native
Asian or Asian American
Pacific Islander
White or Caucasian
Middle Eastern or North African
Multiracial
Prefer not to say
Other
What is your sexual orientation? (Select all that apply)
Bisexual
Gay
Lesbian
Straight/Heterosexual
Unknown
Prefer not to say
Other
What is your gender? (Select all that apply)
Male
Female
Transgender Male
Transgender Female
Non-binary/Non-conforming
Unknown
Prefer not to say
Other
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Section 2: Langauge Access
Which languages should the LATCH Line prioritize? (Select up to 3)
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English
Spanish
Chinese (Mandarin or Cantonese)
Vietnamese
Tagalog
Korean
Arabic
Russian
Hmong
Farsi
Other
Which languages should the Lactation Support Directory support? (Select up to 3)
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English
Spanish
Chinese (Mandarin or Cantonese)
Vietnamese
Tagalog
Korean
Arabic
Russian
Hmong
Farsi
Other
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Section 3: LATCH Line
How helpful do you believe a multilingual breastfeeding warmline (LATCH Line) will be for your community?
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Extremely helpful
Somewhat helpful
Neutral
Not very helpful
Not at all helpful
What kind of support should be available through the LATCH Line? (Select up to 3)
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Live guidance from lactation professionals
Referrals to local services
Information on lactation rights/laws
Help navigating insurance coverage
Emotional support and encouragement
Other
What would make you or your community more likely to use the LATCH Line?
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Section 4: Lactation Support Directory
How helpful do you believe a statewide, multilingual Lactation Support Directory would be?
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Extremely helpful
Somewhat helpful
Neutral
Not very helpful
Not at all helpful
What features should be included in the Directory? (Select up to 3)
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Filters by location, insurance, and language
Provider bios and cultural competencies
Services for LGBTQIA+ families
Mobile-friendly design
Ability to leave or read reviews
Print-friendly resources
Other
What would make you or your community more likely to use the Directory?
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Section 5: Equity & Impact
Do you feel there are enough culturally relevant lactation resources in your community?
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Please Select
Yes
No
Not sure
What groups do you believe are currently underserved when it comes to lactation support in California?
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What barriers—if any—might prevent people from using these new services (the LATCH Line & the Directory)?
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What additional support or features would make the LATCH Line and Directory more effective or inclusive?
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Optional Follow-Up
Would you be interested in joining a virtual focus group to share more detailed feedback?
Please Select
Yes (please provide your email below)
No
If yes, please enter your email & we will reach out to you!
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Please verify that you are human
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Sorry!
This survey is only open for CA residents. You can continue to the submit button. Thank you for your time!
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