Effective Date: September 02, 2025
Your Rights
Get a copy of your medical record
You can ask to see or receive an electronic or paper copy of your medical record and other health information. We will provide it, usually within 15 business days (as required under Texas law), and may charge a reasonable, cost-based fee.
Ask us to correct your record
You can request corrections if you believe the information is inaccurate or incomplete. We may deny the request but will explain the reason in writing within 60 days.
Request confidential communications
You may ask us to contact you in a specific way (e.g., only at work or by mail We will accommodate reasonable requests.
Ask us to limit what we use or share
You can request that we not use or share certain health information. We are not required to agree, except in cases where you pay for a service entirely out-of-pocket and request that it not be shared with your health plan, unless otherwise required by law.
Get a list of those we've shared information with
You can request an accounting of disclosures made in the past six years, excluding disclosures for treatment, payment, and health care operations.
Get a copy of this privacy notice
You can request a paper copy at any time, even if you agreed to receive it electronically.
Choose someone to act for you If you have a medical power of attorney or legal guardian, that person may exercise your rights.