Accessibility & ADA Compliance
At Austin Eye Studio, we are committed to providing an inclusive, welcoming, and accessible experience for all of our patients. We believe that everyone deserves access to quality eye care-regardless of ability, language, or communication needs.
Physical Accessibility
Our office is fully ADA-compliant and designed to be accessible for individuals with mobility challenges. Features include:
- Wheelchair-accessible entrance, exam rooms, and restroom
- Reserved accessible in the parking garage adjacent to building.
If you have specific accessibility needs, please don't hesitate to contact our team before your visit so we can ensure a smooth and comfortable experience.
Communication Accommodation
To ensure effective communication with patients who are deaf, hard of hearing, or have speech impairments, we are happy to provide auxiliary aids and services at no cost, including:
- American Sign Language (ASL) interpreters (in-person or video remote)
- Written communication options
- Speech-to-text tools or apps
If you require an interpreter, we kindly ask that you notify us at the time of scheduling or at least 48 hours in advance so that we can make appropriate arrangements.
Missed Appointments & Interpreter Services
Interpreter services are provided at no cost to our patients. However, because these services are arranged and paid for in advance, our standard missed appointment policy applies. Please provide 24 hours' notice if you need to cancel or reschedule.