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  • Operations Coordinator

  • Between 21 – 28 hours (three to four days) per week (flexible for the right candidate)

    Permanent contract

    £28,000 - £30,000 pro rata per year dependent on experience

    Hybrid working with the requirement to travel into London at least twice a month

    Applications submitted using our online application form will be considered for shortlisting. Any applications received via any other methods will not be considered. More information on how to apply can be found in the ‘How to Apply’ section of this advert.

    About us

    English UK is the national membership association of accredited English language teaching (ELT) centres in the UK. Our 300+ member centres are fully accredited by the British Council to teach English.

    We represent the UK's ELT sector nationally and internationally, promoting the highest quality in teaching and student services.

    To support our members, we provide business-critical intelligence, tailored advice, events and training, tendering opportunities, and we campaign for policies that will allow the UK ELT sector to thrive. We are a UK-registered charity.

    In return, you’ll get to work flexibly, dealing with varied tasks, working with great customers and seeing our services in action onsite with our customers.

    We offer a competitive salary and the opportunity to work for a values lead business. When you need a day off, you’ll get the full-time equivalent of 33 days’ annual leave per year (including bank holidays).

    All of our team are required to work remotely with their place of work based at their home address, but there is a requirement for regular travel to the London area.

    The role

    We’re looking for a highly organised and proactive operations coordinator to join our friendly, hardworking team to help keep things running smoothly behind the scenes.

    This role is ideal for someone who enjoys variety in their workday, thrives on solving problems, and wants to make a difference by supporting colleagues to do their best work. You’ll be the person who helps everything tick along nicely, from keeping our admin in good shape, supporting meetings and events, to making sure data is accurate and up to date.

    What you’ll be doing

    • Providing day-to-day admin and operational support across projects, training sessions, and external events
    • Coordinating meetings, liaising with suppliers, and managing shared inboxes
    • Supporting our annual and quarterly student data statistics schemes, helping track, process, and maintain accurate records
    • Helping with our student data reporting – monitoring submissions and making sure everything’s accurate and up to date
    • Keeping our CRM (Microsoft Dynamics 365) and SharePoint folders organised, up to date and consistent
    • Collaborating with colleagues to improve our workflows and processes
    • Being a friendly, professional point of contact across the organisation with colleagues, members, partners and suppliers

    Please review the job description for further information on the role.

    What we’re looking for

    We’re looking for someone who’s naturally organised, detail-focused and enjoys being the go-to person for getting things done. You’ve had experience in a coordination or admin role before and now you’re looking for something where you can take more ownership, work across different teams and help shape how things run.

    You’re someone who takes initiative, spots what needs doing and follows things through. You’re confident managing your own workload but also enjoy working closely with others, whether that’s supporting colleagues, chasing up information or representing the organisation with external stakeholders.

    You’re comfortable using digital systems like Microsoft Office and shared online folders, and ideally, you’ve worked with project tools like Trello or Asana, or systems like Microsoft Dynamics 365 and SharePoint. If you’ve got an interest in improving processes or using simple tech-based solutions to make admin quicker and smoother, that’s a big plus.

    Above all, you bring a can-do attitude, friendly communication style and a willingness to jump in and help wherever it’s needed. If that sounds like you, we’d love to have you on the team.

    What excites you

    Making things run smoothly: Whether it’s coordinating meetings, managing events or supporting projects, you take pride in the details and love keeping everything organised and on track.

    Solving problems: You spot inefficiencies or gaps in admin processes and enjoy finding simple, effective ways to make things better for everyone.

    Variety in your day: From liaising with suppliers to updating CRM records or supporting data submissions, you thrive when no two days are exactly the same.

    Being a team player: You enjoy working across different teams, building good relationships, and jumping in to support others when it’s needed.

    Getting things done: You’re proactive, reliable and confident following things through. Whether that’s chasing up a task, asking the right question, or making sure nothing slips through the cracks.

    Flexibility and balance: We know the importance of a healthy work-life balance. That’s why we support hybrid working and offer the flexibility to manage your time in a way that suits you.

    What we offer

    Competitive salary: £28,000 - £30,000 per year pro rata.

    Hybrid working: work from home and come into our London Bridge office. We believe in flexibility, and we support our team in finding a balance that works for them.

    Generous annual leave: you’ll get 33 days of annual leave (pro rata for part time), including bank holidays.

    Pension scheme: we contribute 10% of your salary to your pension, with a 5% employee contribution.

    Private health insurance: join our health insurance scheme after six months of service.

    Life assurance and income protection: we provide life assurance at three times your basic salary, and income protection in case of long-term illness.

    Professional development: We’re committed to your growth. You’ll have access to training opportunities.

    How to apply

    If you think you're ready for the challenge, please apply using our online application form which you can access HERE.

    Only applications submitted using our online application form will be considered for shortlisting. Any applications received via any other methods will not be considered.

    Key dates

    Please submit your application by 9:00 on Tuesday 23 September 2025.

    Candidates will be shortlisted by close of play on Tuesday 23 September 2025, and shortlisted candidates will be invited to an interview. Interviews will take place on Tuesday 30 September 2025.

    If you'd like further information on the role, please email eleanor.thomas@englishuk.com, or call Eleanor Thomas on 020 7608 7960.

     

  • Job Description

    • Application Form 
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    • Privacy Statement 
    • We are committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This privacy statement outlines how we collect, use, and protect the personal data you provide when applying for this role.

      Data Controller: Jodie Gray, English Uk
      Email: Jodie.Gray@englishuk.com

      What information we collect
      As part of the recruitment process, we collect personal data about you, which may include:

      • Your name, address, contact details (phone number and email address).
      • Employment history, qualifications, and other details from your CV or application form.
      • Information gathered during interviews or assessments.
      • Any additional information you choose to provide.

      How we use your information
      The personal data you provide will be used solely for the purposes of evaluating your application, conducting interviews, and making a recruitment decision. We may also use your information to:

      • Contact you regarding your application.
      • Verify the information you have provided.
      • Perform pre-employment background checks (with your consent).

      Legal basis for processing
      We process your personal data on the basis that it is necessary to assess your suitability for the role, enter into a contract of employment with you, and comply with legal obligations.

      Who we share your information with
      Your information will only be shared internally with relevant people involved in the recruitment process. We will not share your personal data with third parties unless required by law or if you have given your explicit consent (e.g., for background checks or references).

      Data retention
      If your application is unsuccessful, we will retain your personal data for 6 months in order to consider you for future roles, unless you request otherwise. If you are successful, your information will be transferred to your personnel file and retained in accordance with our employee privacy policy.

      Your rights
      You have the following rights in relation to your personal data:

      • The right to access the personal data we hold about you.
      • The right to request correction of inaccurate or incomplete information.
      • The right to request the deletion of your data, subject to legal retention obligations.
      • The right to object to or restrict the processing of your data.
      • The right to withdraw your consent at any time, where applicable.

      To exercise any of these rights, please contact Jodie Gray on Jodie.Gray@englishuk.com.

      Complaints
      If you have concerns about the way your personal data is being handled, you can contact us at hello@healthyhr.co.uk or lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

      By submitting your application, you acknowledge that you have read and understood this privacy statement.

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