Request for Technical Support
Please fill this form to request technical support for your DAC equipment.
Customer Business Name
*
Contact information
Point of contact on site
*
First Name
Last Name
Point of contact email
*
example@example.com
Point of contact phone number
*
Lab location (City, State)
*
Country
*
Business hours (local time)
*
Information about the lathe/blocker
Serial number
*
Software version
*
Machine status
*
Please Select
a. Machine is not operating
b. Machine is operating with intermittent issues
c. Machine is operating with some limited functionality
d. other
Description of The Problem
Provide detailed description of the problem
*
When did the problem start?
*
What if any modifications were recently made? If none, write none.
*
List any error displays related to the problem
*
Describe any troubleshooting you have tried to solve the problem.
*
Provide pictures or videos of the problem
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Please submit your form below. This form will be transmitted to our technical team, who will review the information provided and respond as soon as possible but not later than 24 hours. Incomplete submissions may cause delays.
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