The Profit Leak Finder

The Tradie Profit Leak Quiz

Discover where you could be making more money in your business.
A quick & easy way to discover your biggest opportunities for profit.

Let's diagnose your business. These questions will identify your biggest opportunities to plug profit leaks and drive growth! All “*” fields are mandatory to provide the most accurate diagnosis for your business
Your Name*
Your Email*
example@example.com
Your Business Name & Location (this helps us provide better research for you)*
Question 1: What is your primary trade industry?*

PlumbingElectricalBuildingHVACOther
Question 2: Think about quoting a new job - how do you get it done?*

From my phone or tablet on-site using an online app, before I leave.I write notes down on the job, then type up & send that night.I usually just give a price verbally or send a quick textmessage.It usually takes me a few days (at least) to get my quotes out.
Question 3: What happens after you send a quote and don’t hear back?*

My system reminds me to call & auto-follows up by text or email.I diarise and try to remember to call or text if I don’t hear back in a week.I just send it and hope they call, I don't want to seem pushy.I often forget — too busy with the next job.
Question 4: Do you know your “win rate”? (Quotes sent vs. jobs won)*

Yes — I track it closely to see what’s working.I have a rough idea — but don't track it formally.Not really — I just send as many quotes as I can and we seem to win a decent amount.No idea at all.
Question 5: A customer says your quote is too high. What’s your usual move?*

I confidently explain my value — I rarely need to discount.I might shave a bit off to win the job.I usually drop my price to beat others - especially if I need the work.I react and probably drop my price too far — just to stay busy.
Question 6: With costs going up, when did you last update your charge-out rates?*

I review them every few months to stay profitable.About a year ago — I know they’re due for a refresh.I’ve been using the same rates for years, it's very competitive here.Can't remember the last time, I’m scared of losing jobs.
Question 7: When it’s time to get paid, how do customers pay you?*

We have clear payment terms, take deposits, and invoices are paid on completion.We usually get paid on time, but we spend a fair bit of time chasing up late payments.Cash flow is a constant rollercoaster. We're often waiting on payments.I don’t follow up properly and often forget who’s paid and who hasn’t.
Question 8: How do you handle materials and stock for jobs?*

We use checklists and job management software to ensure every job runs smoothly and consistently, materials are ordered in advance, tracked and allocated to each job.We do our best to plan, but it feels like I'm often running to the supplier for forgotten items.We often have materials left over from jobs that just sit in the workshop or vans.Every job is different. We just figure it out as we go.
Question 9: At the end of a big job, do you know exactly what profit you made?*

Yes — I track costs and review profit per job clearly.I have a rough idea, but not exact numbers.Not really. If there’s money in the bank, I assume I’m okay.I often end up short — I often miss things on the quotes and wear the costs.
Question 10: A customer calls with a problem on a job you finished last month. What’s your process?*

I look it up in my system (phone or computer) — all notes and photos are there.I look up my diary for notes from the job and try to work it out over the phone.I scramble through old texts and scrap paper notes to try and figure it out.I have poor / no records — it’s guesswork and often ends up costing me.
Question 11: How would you describe your flow of new leads?*

We have a predictable system that brings in a steady stream of high-quality leads.It's mostly word-of-mouth. We're busy, but I get nervous when the phone goes quiet.It's feast or famine. Some weeks we're swamped with quote requests, other weeks it's cricketsI often have to take any job that comes along, even the low-margin ones, just to keep busy
Question 12: How much work do you get from past customers?*

Quite a lot - I stay in touch and leave cards / magnets to give to friends & family.A fair amount — I stay in touch with service reminders and review requests.Some — they call me when they (if they) remember.Very little — most of my work comes from new customers.
Question 13 : What does a typical "work week" look like for you?*

I work a structured 40-50 hour week and have evenings and weekends free for family and hobbies.I mostly stick to the weekdays, but often do quotes and paperwork at night or on weekends.I'm working 60+ hours a week. The business pretty much consumes my life.I can't remember the last time I had a real weekend completely off.
Question 14: What's your biggest frustration in running your business right now?*

Finding and keeping good staff.Inconsistent cashflow and workloads / chasing payments.Too much admin / quotes / paperwork eating up my time.Can't take time off - business stalls if I am not there.
Total Score
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The Tradie Profit Leak Quiz

A quick & easy way to discover your biggest opportunities for profit.