Representative Payee
If needed, discuss representative payee options with the Social Security Administration. The representative payee is someone the SSA appoints, such as a family member, friend, or agency, to receive and manage SSI/SSDI payments for someone who can't handle their own finances. Their key duty is to spend the person’s benefits on essentials (food, housing, healthcare, etc.) and future planning while acting in the person's best interest.
If you are the individual’s representative payee, then you can handle the finances related to SSI/SSDI payments. If not, go to the representative payee to handle these concerns.