CCO is committed to a policy of courteous, fair, and efficient interactions with all program participants.
Nevertheless, from time to time, individuals may receive an adverse administrative decision from CCO. CCO recognizes the importance of treating all program participants equally and fairly, and providing each individual with appropriate due process.
Accordingly, in written notices with adverse administrative decisions, individuals will be notified of their right to lodge an administrative appeal in written notices with adverse administrative decisions. In cases where a program participant wishes to appeal an adverse administration decision from CCO, individuals may submit an administrative appeal with this form.
However, not all requests are grounds for administrative appeals. Administrative appeals may include, without limitation, requests for a recertification deadline extension or revalidation of an invalidated examination, appeals from denial of a request for testing accommodations, or appeals from adverse administrative decisions.
PLEASE REVIEW THE ADMINISTRATIVE APPEALS POLICIES & PROCEDURES BEFORE BEGINNING THIS FORM.
Contact adminappeals@ccocert.org with any questions.