• Dog training is a process and progress requires regular practice at home. Daily work by the owner is necessary for effective training.
• Training packages represent the number of sessions purchased and do not guarantee that a behaviour issue will be resolved.
• The speed of progress varies between dogs and handlers and cannot be predicted or scheduled.
• Payment must be made in advance unless otherwise agreed.
• Training services and packages are non refundable.
• Sessions cancelled with sufficient notice can be rescheduled. Sessions cancelled without sufficient notice may be forfeited.
• The owner is responsible for their dog at all times and must follow the trainer’s instructions during training.
• The owner accepts full responsibility for any injury, damage, or incidents caused by their dog.
• The trainer is not liable for injury, damage, or loss caused by the dog before, during, or after training.
• The trainer reserves the right to stop or refuse training if a situation becomes unsafe.
• The owner confirms that their dog is healthy enough for training and that any relevant medical or behavioural history has been disclosed.