Loyalty Program Assessment - English (Form)

Best Practices in Loyalty Programs
Evaluate your loyalty program with just 15 questions.

⏱️ Duration: 3 minutes
📊 Immediate evaluation
💡 Personalized recommendations
🎯 Tailor-made solutions

Find out how your current loyalty program is performing and receive specific recommendations for optimizing your customer retention.

Your answers will be treated confidentially and used exclusively for the purpose of creating your individual assessment.
Email address*
First name*
Last name*
Quiz Language

Do you manually and with great effort integrate partners into your loyalty program?*

Yes, it's a very time-consuming process for us.We use a mix of manual and automated processes.No, we have an automated system for this.

Does your current bonus program provide measurable insights into the behavior and needs of your members?*

We lack detailed data and insights.We get some basic data, but it's not very useful.Yes, we have a system for deep data analysis.

Is your loyalty program only focused on large, national chains and neglects local partners?*

Our focus is on national chains, with little to no local presence.We have a mix of national and local partners. haben eine Mischung aus nationalen und lokalen Partnern.No, we have a strong focus on local partners.

Does your loyalty program mainly consist of one-time offers or vouchers that do not contribute to sustainable habit formation?*

Our program is primarily based on one-time offers.We offer a blend of one-time offers and continuous rewards.Our program is designed to reward and reinforce long-term healthy habits.

Do you only reach your members through digital channels and miss the chance to reach them directly in their daily lives?*

We only use digital channels, so we have limited offline engagement.We use both digital and some offline communication.We successfully engage with our members both digitally and in their daily lives.

Are your loyalty offers generic and not tailored to the specific interests or location of your members?*

Our offers are generic and are not personalized.We offer some basic personalization, but it could be better.Our offers are highly personalized based on member location and interests.

Do you lack the data to accurately measure the ROI of your loyalty measures?*

Yes, we struggle to measure the return on investment.We have some metrics, but it's not a complete picture.No, we can accurately measure the ROI of our initiatives.

Is the technical integration of new partners into your system lengthy and complex?*

Yes, it's a complicated and time-consuming process.It requires some technical effort, but it's manageable.No, our system allows for quick and easy partner integration.

Do you have difficulty gaining and maintaining the trust of your members regarding data protection?*

We struggle to reassure members about data privacy.We meet basic requirements, but it's a constant concern.No, we have a transparent and trusted approach to data protection.

Are your members not directly rewarded for their health-promoting activities in their daily lives?*

Our members are not rewarded for these activities.We provide some rewards, but they aren't directly tied to these activities.Yes, our members are rewarded for their daily, health-promoting activities.

Which of the following statements best describes your current situation?*

We already have a local network, but it's inefficient and expensive to manage.We want to build a local prevention network but don't know how to start.We mainly focus on digital prevention solutions and are looking for ways to strengthen our brand offline as well.We have a solid national program that we want to expand with local offers.
Ergebnis

Which outcome do you most want to achieve with your prevention program?*

Building a large, easily scalable network of local partners.Strengthening the relationship with our members through a stronger, daily brand presence.Achieving measurable health progress and behavior changes in our members.Gaining efficient and secure data insights to create tailored offers.
Ergebnis Kategorie
Gewünschtes Ergebnis

What is holding you back from achieving this goal? (Multiple selections possible)*

Lack of technological solutions to easily integrate partners.High costs and personnel effort for building and managing a network.Challenges in data protection and legal compliance.Difficulty finding and motivating the right partners.Uncertainty about how to measure the success of prevention measures.
Hindernisse

Which type of solution would best suit your needs? (Multiple selections possible)*

A turnkey platform that automates the entire partner setup.A platform that provides us with valuable, GDPR-compliant data about our members' behavior.A solution that brings our brand directly into the daily lives of our members.A system that makes partnerships flexible and minimizes our effort.
Bevorzugte Lösung

Is there anything else you would like us to know that could help us better understand your needs?
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