Survey: DFSP Instant Payment Onboarding Challenges

Survey: DFSP Instant Payment Onboarding Challenges
The Mojaloop Foundation is conducting a study into the onboarding challenges faced by digital financial services providers (DFSPs) in instant payment systems.

The results of this survey will be shared on the Mojaloop website. However, they will be anonymized.
Name

First NameLast Name
Email
example@example.com
Summary Questions
1. Please describe your organization (e.g., MFI, rural bank, fintech, large bank, regional bank, etc.).
2. Could you describe your internal payments architecture? For example: type of core banking system used, type of payments engine used, and how your customer information file (CIF) is managed.
3. Are you currently connected to an instant payments system (IPS)?
3.a. If your answer to question #3 was "yes," what were your main challenges during onboarding, and what are your current challenges in maintaining the connection?
3.b. If your answer to question 3 was "no," what are the main reasons you are not connected?
4. What type of support would be most helpful for you to onboard to an instant payments system (IPS)?
Should be Empty:

Summary Questions